Job Information
Amazon Client Solutions Manager, Amazon in Bengaluru, India
Description
We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated account manager to help scale our growing video advertising business. You will work with the sales team and other Amazon business partners to manage media campaigns, ensure strong campaign performance and deliver positive return on investment for our emerging and growing advertisers.
Key job responsibilities
Specific responsibilities include working with sales to create strategic media plans, setting up campaigns, interacting with advertising agencies, raising the bar on creative quality, optimizing campaign performance by analyzing metrics, reporting and diving deep to provide insights to clients, showcasing category performance and creative insights.
To do this, you need to be extremely hands on, have a deep understanding of Amazon's display advertising products, technical/operational capabilities, ability to synthesize analysis into a concise and compelling presentation. You will also interact with multiple teams.
A day in the life
Build solid relationships with advertising agencies and clients, displaying a dedication to delivering first-class service and online advertising solutions
• Flawlessly execute end-to-end campaigns, liaising with key internal and external stakeholders.
• Analyze campaign performance against key metrics to identify, recommend, and implement optimizations
• Monitor and communicate campaign progress through regular, in-depth activity reports and insights
• Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing)
• Co-lead monthly and quarterly reviews with advertisers
• Ensure SLA adherence and client satisfaction
• Billing and resolution of any financial issues
• Travel to accounts as needed (Estimated 20-25%)
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
Basic Qualifications
• Proven experience (4-5 years) in ad operations, online marketing or programmatic advertising
• 2+ years working in an external client facing environment
• Bachelor's degree; emphasis in Marketing, Economics or Business preferred
• Strong Excel and PowerPoint skills
• Creative and strategic vision to build value proposition for clients and property
• Strong analytical skills as well as experience in applying those skills in the advertising domain
• Ability to work cross-functionally and with a wide range of employees
• Ability to analyze internal and external campaign metrics to assess performance drivers, identify insights
• Sound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on schedule
• Media planning & story-telling capabilities
Preferred Qualifications
• Relevant experience in operations with exposure to Sales, post sales and business Development in managing B2B Business accounts will be an added advantage.
• Data-driven approach to problem solving and a track record of driving results through continuous improvement and operations excellence programs
• Strong project management & analytical skills
• Experience in digital advertising especially in Programmatic/DSP