Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Dent Wizard Fixed Operations Manager in Belmont, North Carolina

Fixed Operations Manager

Field Management Belmont, North Carolina

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Description

As a Fixed Operations Manager your essential job functions include:

Leadership ( 3 0 %)

  • Create a positive and productive working environment consistent with Dent Wizard’s core values

  • Lead, coach and develop team to drive productivity and retention

  • Drive a culture of coaching through on the job engagement and formalized training to support technician engagement and retention

  • Ensure delivery of five-star service by developing schedules, assigning and monitoring work, implementing productivity and quality standards, resolving operations problems, and implementing SOPs

  • Provide timely feedback to manager regarding, competitive pressures, customer feedback and the engagement of staff

  • Participate in field town hall communications

    Customer Engagement ( 3 0 %)

  • Ensure fulfillment of services meets customer expectations

  • Develop strong customer relationships, deliver five-star customer service and participate in Quarterly Business Reviews (QBR)

  • Maintain knowledge of customer pricing and service expectations.

  • Expediently address customer, operational, and performance concerns.

  • Identify and implement value-added customer solutions

    Driving Performance ( 2 0 %)

  • Drive talent selection and hiring for area roles needed

  • Deliver operating performance in terms of LSR, Employee Engagement and Retention

  • Drive operational efficiencies, understand and implement standard operating procedures, and effective cost reductions without damage to five-star service expectations.

  • Address day-to-day operational issues, ensure maintenance of customer sites and perform QC

  • Coordinate supplies and parts ordering management

    Administration ( 2 0 %)

  • Coordinate supplies and parts ordering management

  • Troubleshoot most critical operational issues

  • Maintain clean, organized work areas that meet DW’s compliance (EHS) standards

  • Support and adhere to DW’s policies and procedures on ethics standards and commitments

  • Ensure effective invoicing processes are implemented and maintained

    Competencies Required

  • Lead and coach technicians

  • Results Orientation

  • Systems Thinking / Process Improvement

  • Agility

  • Initiative

  • Influence

  • Customer Focus

  • Apply Knowledge

    Position Requirements

  • Proven ability to manage, coach, and lead others.

  • 3 years proven operations experience in a similar type of environment.

  • Auto and reconditioning industry experience preferred.

    Physical Job R equirements

  • Continuous viewing from and inputting data to a computer screen.

  • Travel as necessary (up to 20%).

    Drug Policy

  • All applicants being considered for employment must pass a pre-employment drug screening and background check.

    Why Dent Wizard? An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. Base Pay Range: $65,000 - $70,000. The total compensation package may also include commission or bonus. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies

    Benefits Highlights Booklet (https://lockton-midwest.dcatalog.com/v/Dealer-Tire-Benefits-Highlights-Booklet/) .

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