Job Information
T-Mobile USA, Inc Sr Product Manager - Technical REQ271050 in Bellevue, Washington
Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! ob Overview We're on the lookout for an innovative Senior Product Manager who specializes in strategic planning and driving commercial success within messaging ecosystems.. In this role, you will lead our messaging products' strategic direction while optimizing commercial performance to increase revenue and growth opportunities. You'll demonstrate your deep understanding of market dynamics, user behavior, and business models to develop and implement strategies that drive both user engagement and financial success. No day is the same for the Product Manager, Technical, but generally, day to day activities or responsibilities include: Define product requirements for SMS/MMS services. Conducts market research; writing features or user stories; settling specifications, defining long-term strategy of the product; creating the product roadmap; driving technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities, as needed. This role is located at our Bellevue HQ and offers three days a week in-person collaboration! Responsibilities: Owns messaging product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope or family of products. This includes creating, managing, maintaining, and communicating product vision and strategy, including technical vision and capabilities. Industry and messaging expertise, ideally Shortcode, Longcode, and Toll-Free SMS services. Extraordinary story-teller! Risk Management: Identifying potential risks, dependencies, and obstacles that may impact the product's success. Proactively addressing these challenges through mitigation strategies, contingency planning, and effective risk management practices. Strong Technical competence in messaging space Solid understanding of policy and compliance with Messaging guidelines and TCPA regulations Designs and drives end-user product research Partners with business, internal/external team members, and Leadership to understand current customer experience, identifies areas of opportunity Analyzes quantitative and qualitative data to identify product innovation opportunities or root causes of issues and assesses opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data. Works with partners and follows enterprise process to secure and maintain product funding. Anticipates industry trends, direction, and innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. Communicates, influences, and sells ideas at the VP level and below. This includes regularly delivering product presentations. Drives specific ad hoc analysis and presents information to executive-level management on request. Influences product feature sets or technical improvements to improve customer experience. Works with external third parties to assess partnerships and licensing opportunities. Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunities for product innovation. Collaborates with PM and Dev leaders Owns and runs product backlog and priorities with our business and technology partners. Scopes and ensures alignment on the pr