Job Information
T-Mobile USA, Inc Sr Analyst, Business Systems REQ262593 in Bellevue, Washington
Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Job Overview This position is responsible for gathering, analyzing, and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting various business channels. This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals. This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers. This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives. Job Responsibilities: Fosters business knowledge and understanding among business systems analysts and project stakeholders. Brokers consensus among stakeholders with conflicting needs. Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests. Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests. Has understanding on how projects align to broader organizational goals and business benefit. Provides SME leadership and consulting support on complex tasks. Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team. Reviews deliverables and provides input for other analysts. Strong understanding of all business channels. Creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation. Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management. Facilitates business leadership and other company stakeholders in the definition of business roadmaps. Education: Bachelor's Degree Quantitative discipline (Required) Work Experience: 4-7 years Systems analysis experience with understanding strategic business information systems. (Required) Experience with SharePoint. (Preferred) Knowledge, Skills and Abilities: Communication (Required) Consultation (Required) Business Systems Analysis Understands how policies, systems and processes impact requests/projects. (Required) Technical Writing (Required) Microsoft Office (Required) Microsoft SharePoint (Preferred) Relationship Management Invests in stakeholder management and possesses ability to gain stakeholder trust. (Preferred) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Washington Pay Range : $105,200.00 - $142,400.00