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Job Information

Omni Hotels In Room Dining Server in Bedford, Pennsylvania

Location

Bedford Springs Resort

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year.Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.

Job Description

The Room Service Order Taker / Cashier is responsible for taking all guests' R/S orders, communicating them to the servers and working to expedite their service; performing all control and revenue related paperwork.

Responsibilities

ESSENTIAL FUNCTIONS:

  • Responsible to answer the phone within three rings.

  • Take orders for guests.

  • Must follow prepared scenario to encourage upselling.

  • Give the approximate time of delivery for the order.

  • Prepare payment of checks.

  • Knowledge of food menu and wine list.

  • Know and adhere to all liability laws.

  • Printing of reports at the end of the shift and banking out.

  • Attend all designated staff meetings and training sessions.

    HOTEL SPECIFIC FUNCTIONS:

  • None

    MARGINAL FUNCTIONS:

  • Respond to any reasonable task as assigned by supervisor or manager.

  • Complete other duties assigned.

    TOOLS/EQUIPMENT:

  • Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine

  • Walk-in refrigerator, Room Service tables, hot box

    ENVIRONMENT:

  • Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.

  • Exposure to Food and Beverage hazardous cleaning chemicals.

  • Exposure to food items and beverages.

Qualifications

  • High school diploma or equivalent.

  • Two years restaurant experience.

  • Good food and service knowledge.

  • Pleasant personality.

  • Excellent communication skills.

  • Ability to read, write and speak clearly and accurately in English.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Job LocationsUS-PA-Bedford

Posted Date3 weeks ago(4/10/2024 5:40 PM)

Requisition ID 2024-108275

of Openings 1

Category (Portal Searching) Food & Beverage

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