Fellowship Senior Living Receptionist / Security Desk in Basking Ridge, New Jersey
Fellowship Senior Living, Basking Ridge, NJ
Every other Weekend
Fellowship Senior Living opened its doors in May 1996 and is home to over 400 residents. It is located on 72 acres in the rolling Somerset Hills area of Basking Ridge, and has 257 independent living residences, 81 Assisted Living suites, and 54 Skilled Nursing beds.
Serves visitors by greeting, welcoming, and directing them appropriately; maintains security and telecommunications system. Exercises good judgment when responding to situations that may arise. Maintains a positive image and professional work relationship with residents, clients, family members, team members, and all those we care for and serve.:
Greets and directs visitors while monitoring access and maintaining security by following established procedures.
Promptly and courteously answers and directs all calls. Responds to inquiries, gives direction and provides assistance as needed.
Keeps informed of company policies and procedures, answers related internal and external questions.
Promotes positive client/resident relations for all customers by providing prompt, courteous and efficient service.
Demonstrated ability to communicate with residents, clients, family members, visitors, those seeking our services, and team members clearly and respectfully.
Displays behavior that supports Fellowship’s mission, vision, values, policies, and Fellowship Spirit; consistently performs position responsibilities in a professional and ethical manner. Job Requirements:
Customer service experience, preferably in long term care or health care setting.
PC literate, MS Office Suite.
Organized and able to multi-task in a fast-paced atmosphere. Must effectively prioritize tasks and complete them under time constraints.
Strong interpersonal skills to effectively communicate and collaborate with, and respond to the instructions and requests from a diverse group of clients/residents, visitors and team members and to provide information with courtesy and tact.
Ability to function independently, have flexibility, and demonstrate personal integrity when interacting with clients/residents, families, team members, and others.
Ability to respond to and work with a mature resident population, creating a warm, caring and supportive environment for the enjoyment of the on-campus and off campus clients and to promote this philosophy to all team members.
* Benefits Incentives:
- 401K Retirement Plan
Team Member Recognition Programs
Holiday Recognition Awards
Resident-funded Holiday Bonus*
Subsidized Meals in our Bistro
Credit Union Memberships
On-site Fitness Center Swimming Pool and more!