Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

dsm-firmenich Customer Experience Manager in Barcelona, Spain

Job title – Customer Experience Manager (B2B)

Location – Barcelona, Spain

Job model – Hybrid

We are looking for an experienced supply chain professional with customer-centric mindset, great communication skills and a knack for problem-solving to join our diverse CX team based in Barcelona. In this role you will be responsible to orchestrate the end-to-end experience of several key global accounts, ensuring high level of customer satisfaction and alignment with key objectives. Capacity planning and inventory management are a key part of the role.

If you are a dynamic leader who ensures value creation and objectives completion in a fast-paced environment, while being passionate about talent development and teamwork, this is your opportunity to elevate your career to the next level!

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

  • Lead a team of Customer Experience/Capacity Planning professionals to drive delivery of exceptional service in alignment with business priorities

  • Develop strong collaborative relationships with Customers, Business and other stakeholders, while ensuring strategy execution, team engagement and process adoption

  • Utilize data to optimize performance and drive operational stability; KPIs monitoring and action plans to address inefficiencies

  • Manage inventory levels of Finished Goods to maintain adequate supply while holding healthy inventory levels. Reduce slow-moving stocks and waste

  • Optimize capacity planning for assigned accounts to meet delivery demands efficiently, in accordance with Company objectives and expected service levels

  • Lead performance reviews with selected customers

    We bring

  • A space to grow by encouraging and supporting curiosity and an open mindset;

  • A flexible work environment that empowers people to take accountability for their work and own the outcome;

  • A firm belief that working together with our customers is the key to achieving great things;

  • A culture that prioritizes safety and well-being, both physically and mentally;

  • Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

    You bring

  • A minimum of 5 years experience in customer-facing supply chain management role

  • University degree (Master's preferred) in supply chain management, planning or a related field

  • Proven ability to multi-task and thrive in a dynamic, fast-paced environment

  • Excellent influential and communication skills; ability to coordinate cross-functional teams to resolve complex issues within a designated time frame, including pressure situations

  • Strong experience with SAP, Kinaxis is a plus

  • Fluency in English

    #ext

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