Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Amazon Investigation Associate in Bangalore - Virtual, India

Description

Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Key job responsibilities

Roles and Responsibilities:

This includes, but is not limited to:

• Researches and evaluates facts surrounding seller transactions

• Takes appropriate action on investigated transactions based on established standard operation procedure and tools

• Documents their actions by providing detailed annotations

• Communicates with external customers via phone or email during the investigation process

• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process

• Understand the issue and make best use of the available resources to resolve it

• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard

• Communicate with internal and external stakeholders

• Understand performance metrics to create analysis for driving business goals

• Meet predetermined and assigned productivity targets and quality standards

A day in the life

These investigators review the Safe-T claims raised by the sellers and take Grant / Nogrant decisions basis the evidence provided.

About the team

The mission of Selling Partner Risk Operations (SPRO) is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.

Basic Qualifications

Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Preferred Qualifications

Roles and Responsibilities:

This includes, but is not limited to:

• Researches and evaluates facts surrounding seller transactions

• Takes appropriate action on investigated transactions based on established standard operation procedure and tools

• Documents their actions by providing detailed annotations

• Communicates with external customers via phone or email during the investigation process

• Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process

• Understand the issue and make best use of the available resources to resolve it

• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard

• Communicate with internal and external stakeholders

• Understand performance metrics to create analysis for driving business goals

• Meet predetermined and assigned productivity targets and quality standards

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