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Amazon Senior Product Manager, Global Solutions and Risk Compliance in Bangalore, India

Description

Global Solutions and Risk Compliance (GSRC) is looking for a Senior Product Manager for driving the strategic vision for improvements in the listing ecosystem and manage its integrations with the ORC (Operational Risk Compliance) tech stack. You will work with the team to craft a plan to help ORC (Operational Risk Compliance) improve the data quality/completeness of its inflows and deliver on an end-to-end roadmap. The solutions you create will empower your customers to efficiently manage compliance for vendors/sellers. You will have an impact on ORC operations/tech teams and also teams that can extend across Amazon compliance and tech ecosystem. The successful candidate must have proven experience driving strategic vision, presenting to executive leadership, influencing direction across a broad suite of products, while staying connected to the details and prioritizing the most impactful work. This role will work across tech partners across multiple VP organizations.

Key job responsibilities

• As a Senior Product Manager in GSRC, you will work with Tech Partners, Stakeholders, Product Managers, BIEs, and TPMs to develop the product strategy and deliver business requirements that will define the teams' vision and strategy.

• Work with all ORC verticals to build a deep knowledge of program specific compliance needs and corresponding business requirements

• Collaborate with Operations, Program to understand the problems/challenges they face, and in parallel work with the Technology teams to understand their services, technologies and systems.

• Work with the team to define vision based on various needs and deliver a PRFAQ/strategy/3year vision document to solve the needs.

• You will jointly create and manage the overall roadmap to ensure data quality required for accurate compliance classifications.

• You’ll help define high level product development schedule from design through to release, own the product life-cycle, and perform deep analysis on user facing experiences.

• This role is inherently cross-functional - you will work closely with ORC operations teams, ORC tech teams, tech teams across ASCS, listing teams, selling partner experience teams, retail/business teams, Global mile etc. in an agile environment.

• Other key responsibilities include providing project progress to stakeholders, and pushing for appropriate levels of quality to maintain the overall integrity of the project.

About the team

The Operations Risk Compliance (ORC) organization keeps our customers and partners safe, protect associates, and ensure legal and regulatory compliance for Amazon. Global Solutions and Risk Compliance (GSRC) is the operational arm of the organization. GSRC partners with worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. GSRC supports regulatory compliance requirements for Amazon’s worldwide programs such as Dangerous Goods, Global Trade Services, Food Safety and Extended Producer Responsibility, Transport Risk Compliance and Environment Assurance Program. GSRC has offices across India, China, Poland, Romania, Netherlands, Jordan, and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.

We are open to hiring candidates to work out of one of the following locations: Bangalore

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND

Basic Qualifications

  • Bachelor's degree or equivalent

  • 5+ years of product or program management, product marketing, business development or technology experience

  • Experience owning/driving roadmap strategy and definition

  • Experience with end to end product delivery

  • Experience with feature delivery and tradeoffs of a product

  • Experience as a product manager or owner

Preferred Qualifications

  • Master's degree or equivalent

  • Experience in influencing senior leadership through data driven insights

  • Experience working across functional teams and senior stakeholders

  • Knowledge of key customer experience metrics and methodology (e.g., NPS)

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