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Job Information

Fairmont Executive Director of Food & Beverage in Banff, Alberta

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Executive Director of Food & Beverage

Reporting directly to the Hotel Manager, the Executive Director of Food & Beverage will play a key role on the executive committee, leading the overall success of the Food & Beverage operation. The ideal candidate will have experience in strategic restaurant positioning, branding and operation, and possess a natural propensity for developing leaders, setting priorities and a meticulous eye for detail.  To be successful our Executive must have an entrepreneurial spirit, a positive, engaging personality, and the ability to foster a strong workplace culture.

What is in it for you:

  • Subsidized staff accommodation provided on-site for full time status employees 

  • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)

  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500- lifetime), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees

  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees

  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 

  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler (subject to availability)

  • Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support 

  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses 

  • Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events

  • Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

What you will be doing:  

  • Ultimately responsible for leading, inspiring, and coaching the Food & Beverage team to deliver exceptional guest service, maintain colleague satisfaction, and ensure profitability.

  • Conceptualize and introduce innovative, memorable, and sophisticated menus, wine lists, and cocktail offerings that evoke a sense of luxury and uniqueness.

  • Directs the preparation of the annual F&B budget, monthly forecast, capital plan and 5yr strategic plan

  • Oversee the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service and increase business volumes, while maintaining individual venue direction and authenticity

  • Be intimately aware of and ensure that Fairmont Banff Springs Food and Beverage department is compliant with all AGLC licensing and regulatory requirements

  • Constantly seeking out creative ways to improve services that support overall hotel and F&B revenues and profitability while maintaining positioning as a leading Food and Beverage Operation in North America

  • Oversees the development of menus, service delivery and standards for all food and beverage operations

  • Responsible for staff manpower planning, hiring and training; including seasonal onboarding and succession planning

  • Is a dynamic member of the hotel's Executive Committee and ensures strong departmental representation on other hotel committees and activities

  • Ensures a clean and SAFE working environment, with continual emphasis on promoting employee health and safety

  • Develops and maintains close and effective working relationship with all supporting departments and suppliers

  • Other duties as assigned

Qualifications

Your experience and skills include:

  • Experience in Food & Beverage as Director in a full service four (4) or five (5) diamond property, minimum 3 years.

  • Strong culinary and wine knowledge

  • University degree in Hotel/Restaurant Management or related discipline a strong asset

  • Preopening experience with hotels or reconceptualizing restaurants required

  • Ability to analyze data and trends and create strategies for improvement, while being innovative, creative and willing to take risks

  • Results oriented with the ability to be flexible, work well under pressure and be accountable to make sound thoughtful business decisions

  • Excellent interpersonal skills, with strong written and verbal communication abilities

  • Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, administrative skills, ambition, drive, energy, and determination

  • Proven track record of strong financial and cost control knowledge

  • Must be computer literate.  Knowledge of Fairmont Hotels Sales and Catering System, Property Manager, Birchstreet, Watson, – all regarded as helpful assets

Your team and working environment:

  • Fast-paced, upscale, luxury hotel

  • Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer

  • Hospitality employees worldwide making this a great place to develop lifelong connections

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

APPLY TODAY:  For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com.

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