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Job Information

Compass Group, North America Regional Facilities Director - Hard Services Lead in Baltimore, Maryland

Eurest Services

Salary:

Pay Grade: 18

Other Forms of Compensation:

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

The Regional Facilities Director (Hard Services) is a part of the senior leadership team for the district and provides overall planning, direction, evaluation and control of the assigned units, achieving operational and financial goals. The Regional Director provides guidance and motivation to Unit Directors, Regional Managers, and other Managers and Associates. The role is instrumental in establishing and maintaining effective customer/client rapport.

Please Note: Some Travel Required - Candidate Can be located anywhere on the East Coast (Targeting MD, VA, DC Area)

Selected Candidate Must Have a Background in Hard Services (HVAC, FLS, Electrical, and Maintenance, etc.)

Key Responsibilities:

  • SME in hard and soft services with a technical level of expertise.

  • Determine operational characteristics of a building and identify improvement areas by reviewing sequence of operations and interviewing staff.

  • Collaborate with Associates regarding specific project tasks to achieve goals and meet deadlines relative to assigned projects.

  • Coordinate facility site visits and communicate with outside vendors and key IFM partners.

  • Develop and present proposals and presentations for program optimization opportunities.

  • Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans

  • Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers

  • Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills

  • Demonstrates initiative and good judgment in assisting customers, clients, peers and subordinates

  • Ensures consistent and fair administration of personnel policies.

Qualifications:

  • Bachelor's Degree and/or equivalent industry related experience required

  • 5+ Years experience in the facilities management industry

  • Hard Services Experience Required

  • Experience in large managed volume service operations

  • Contract-managed service experience, preferred

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants. Candidates’ employment is subject to a background check.

Applications are accepted on an ongoing basis.

Eurest services maintains a drug-free workplace.

Associates at Corporate are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

    Req ID: 1312888

    ESFM

    Lacey Woodard

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