Job Information
EMS LINQ Solutions Consultant - ERP, Remote in Austin, Texas
Who We Are:
We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.
We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence.
LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.
LINQ’s Values:
• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.
• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.
• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.
• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.
About The Role:
The Solutions Consultant role at LINQ is a key position responsible for effectively communicating and demonstrating the value of LINQ as a partner to K-12 Education. As the ambassador and expert on LINQ solutions, you will play a crucial role in delivering compelling presentations that enhance the buyer journey and contribute to closing and retaining business.
At LINQ, we prioritize our culture, and as a Solutions Consultant, you will become part of a close-knit community of presales professionals. You will also have the opportunity to support some of the best sales representatives in the K-12 technology space.
In this role, you will enjoy a flexible working environment, engaging in various tasks such as collaborating on market messaging, understanding the needs of clients and prospects, crafting persuasive stories and messages, configuring solutions, and delivering presentations.
As a Solution Consultant, you will be seen as a trusted advisor within the organization. Your responsibilities will include supporting sales teams in opportunity management, strategy development, conducting discovery sessions, responding to requests for proposals (RFPs), enabling sales tools, fostering internal collaboration, and engaging in strategic work across departments.
What You'll Be Doing:
• Deliver compelling and dynamic presentations, demonstrations, conferences, workshops, and seminars of LINQ's solutions and enterprise story.
• Assist in the sales development/discovery process to understand the needs of potential clients.
Utilize advanced storytelling techniques to effectively communicate LINQ's value proposition.
• Assist in closing sales opportunities by demonstrating a comprehensive understanding of our solutions, services, and training.
• Collaborate with the marketing team to align messaging strategies.
• Develop in-depth knowledge of multiple solutions across the LINQ platform.
• Provide field-based feedback to our development team regarding enhancements based on market needs.
• Support sales methodology execution, including strategy development with internal resources tailored to each sales opportunity.
• Respond to RFPs/RFIs and assist with final production, such as executive summaries.
• Address complex questions from existing and potential clients.
• Support the smooth handoff of customers from Sales to our Services organization after the close of a complex sale.
• Assist with implementation, support, and customer retention as needed.
• Travel is required, ranging from 50-75% and occasionally on short notice.
• Perform other duties as assigned.
What We Are Looking For:
• Experience in ERP software with a combination of technical skills, business acumen, enterprise reporting and project management capabilities to successfully implement and leverage ERP systems to support organizational objectives.
• Ability to quickly learn new technology and software across multiple domains of school business software.
• Proficiency in delivering compelling visionary presentations with advanced skills in audience engagement, storytelling, and the use of technology tools.
• Prior experience in presales, consulting, or training in ERP and/or Technology.
• Ability to effectively manage multiple challenging and rewarding projects simultaneously.
• Thrives in a fast-paced, ever-changing work environment.
• Strong team-oriented mindset.
• Excellent written and oral communication skills.
• Demonstrates exceptional cross-group collaboration and general management skills, with the ability to build relationships within an organization.
The Tech:
• Microsoft Suite
• Salesloft
• Highspot
• Consensus
• Zoomit
Total Rewards:
Remote working environment
Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)
One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)
Company Bonus Plan or Target Sales Commission Plan
Flexible Open Paid Time Off Plan
Paid Parental Leave Policy
10 paid holidays
16 hours of paid volunteer time
Blue Cross Blue Shield benefit network (medical/dental/vision)
Low-deductible PPO option or HDHP option with employer contributed HSA
Dental with child orthodontia
100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance
Health and wellness benefits including gym and Headspace reimbursement
Professional development opportunities
EOE Statement/Accommodation Notice:
LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.