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Amazon Senior Program Manager, Amazon Business Operations, Program Management Office in Austin, Texas

Description

If the prospect of being part of a global brand that has surged to $25 billion in revenue in just over six years appeals to you, then Amazon Business might be the perfect fit. We are revolutionizing the business-to-business (B2B) landscape, leveraging technology to assist our customers in streamlining procurement and purchasing operations, transforming them into valuable assets for their organizations. Our extensive customer base of over five million operates across various geographies and industries, including 80 of the top Fortune 100 companies. Explore more on our homepage or LinkedIn Page.

As the Senior Program Manager, you will oversee the Program Management Office (PMO) for Worldwide Amazon Business Operations. The PMO's mission is to diminish risk, redundancy, and complexity from our processes, enhancing our business rhythm through continuous learning and improvement. Your role involves steering the team to maintain business cadences, coordinate processes, and meet deadlines for both internal and external document reviews and goal updates. The PMO will also contribute to goal setting and OP strategy at a high level, ensuring project goals and objectives are crystal clear with pre-defined success criteria, adhering to a high-quality standard. You will be responsible for managing the organization's annual calendar, meticulously planning every major review well in advance, and providing each organizational member with a clear view of key milestones and responsibilities several months ahead. Your duties will extend to coordinating annual planning for the organization, facilitating All Hands, as well as weekly and quarterly business reviews.

Key job responsibilities

  • Facilitate three-year planning and annual planning for the Worldwide AB Operations org.

  • Conduct annual goal setting and subsequent monthly reporting to ensure a high-quality standard across the board.

  • Maintain the org's calendar of major milestones, develop working backward plans for each, and ensure clear ownership, setting the org up for success.

  • Facilitate weekly and quarterly business reviews with senior leaders to ensure high-quality reviews and thorough follow-through of any action items resulting from them.

  • Manage the full lifecycle of cross-functional programs with a significant impact across multiple organizations.

  • Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree

  • If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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