Job Information
Universal Health Services Patient Account Representative in AUSTIN, Texas
Responsibilities
Texas NeuroRehab Center is currently accepting applicantions for the Patient Account Representative position. This candidate will maintain the integrity of each patient's account and maintain good customer relations.
Texas NeuroRehab Center is a specialized treatment facility located ten minutes from downtown Austin on 67 wooded acres. Originally a cattle ranch, the land was purchased in 1943 as part of The Brown Schools and has operated as a medical rehabilitation and behavioral healthcare facility for over 60 years.
Today, Texas NeuroRehab Center provides complex medical and brain and spinal cord injury rehab for ages 13 years and older and neuropsychiatric treatment for youth. The capabilities of the facility as a whole allow for integrated and specialized care for children, adolescents and adults facing difficult challenges.
Texas NeuroRehab Center is internationally known for improving the quality of life for many children; adolescents and adults, and it will continue to provide innovative approaches to neurobehavioral healthcare.
Benefits for Patient Account Rep include:
Challenging and rewarding work environment
Competitive Compensation & Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300+ Subsidiaries!
Tuition Assistance
Qualifications
The following are the job requirements for the Patient Account Rep position.
SKILLS KNOWLEDGE AND ABILITIES: This position is responsible for the electronic or hardcopy billing of claims for Medicare, Medicaid, and third-party payers as well as follow up of assigned accounts to resolve outstanding balances. Requires comprehension of contracts to calculate expected insurance payments, patient cost share and contractuals based on insurance benefits and contracted rates. Knowledge of revenue codes, CPT codes and modifiers. Use of PC, calculator, printer, fax machine, multi-line phone system and various Microsoft Office products with an emphasis in Excel. Ability to make decisions and handle multiple responsibilities and strict deadlines. Work with Utilization Review team to determine authorizations received on all managed accounts and communicates denials to overturn decisions timely. Advises, informs, and assists the patient/guarantor/family in regard to hospital financial policies. Maintains patient privacy and confidentiality. Performs other duties as needed. This individual must possess excellent verbal and written communication skills and the ability to problem solve. Diplomacy and discretion are essential, as well as excellent organizational skills and the ability to prioritize multiple projects. Professional demeanor and appearance required. Must be able to demonstrate average to high math skills. Knowledge of third party payment procedures, managed care and government programs strongly recommended.
EDUCATION: High school diploma or equivalent.
LICENSURE/CERTIFICATION: Current Driver’s License or State issued Id.
EXPERIENCE: Two years prior billing/electronic billing and/or collections in a hospital setting preferred.
PHYSICAL/GENERAL REQUIREMENTS: Vision, hearing, verbal communication ability (by phone and face to face), emotional stability, and dexterity sufficient to perform essential job functions and handle stress and changing priorities. Requires repeated use of hands and fine motor skills to use 10-key and computer. Ability to see and write legibly. Ability to lift/lower up to 30 pounds and grasp and move items (including changing paper on computer printer). Ability to sit for extended periods of time. Ability to stand for extended periods of time (to file and research inquiries). Regular and predictable attendance.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
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UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to UHS or UHS facilities on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we", "us", "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.