Job Information
Amazon Manager, OpsTech Network Engineering, Ops Tech Networking in Austin, Texas
Description
NDM Role - Manager - OpsTech Network Engineering is looking for am enthusiastic, highly motivated Network Engineering Manager to deliver world class, and fully automated network solutions for Amazon Fulfillment Technologies and Robotics. Our customers demand high performance and reliability. As we expand at a tremendous rate across all of our services it is our responsibility to continually improve our level of network service. In this role you will look for innovative ways to automate, innovate and operate Fulfillment network architecture.
We are seeking an experienced Network Engineering Manager to lead and support a team of highly skilled Network engineers to automate next generation network products to manage our global network. You will be responsible for networks products and their status which you will report to senior Amazon leadership. You will be responsible for leading a team of 8-10 highly skilled Network Engineers with a focus on their development and career growth. At Amazon, we ask our managers to be strong leaders who are technical and can dive deep and get involved in resolving complex issues. Further to this, the successful candidate will have a track record in simplifying complex problems through automated and scalable solutions.
If you are ready for you next challenge and to grow your career we would love to hear from you.
Key job responsibilities
Operational Excellence
As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes defining operationally safe processes, automation to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.
Technical Leadership
As a manager of a highly technical team, which has responsibility to manage a global network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes and processes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings.
Network Deployment
Network Measurement
As a Network Operations manager you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of defects, network capacity and cycle times with the objective to always improve.
Performance Management/Team Health
You will own all facets of performance and career development for your team. Regular one-on-one meetings with all team members are expected. You will be expected to provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, world-class organization.
Recruiting and Hiring
You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA
Basic Qualifications
Associate's degree
A B.S. in Computer Science or at least four years equivalent experience in a large-scale enterprise environment is required.
Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial to success.
Preferred Qualifications
Experience in Network Engineering is highly recommended
Must have a high degree of organization and be very detail-oriented.
Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon.
Meets/exceeds Amazon’s leadership principles requirements for this role
Meets/exceeds Amazon’s functional/technical depth and complexity for this role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.