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Job Information

Omni Hotels Greeter| Part Time | Lakeside Arnie's Restaurant in Austin, Texas

Location

Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

Job Description

Omni Hotels & Resorts is seekingGreeter| Lakeside/Spicewood for the beautiful new Barton Creek Country Club! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2022

To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures, providing extraordinary customer service in accordance with Omni standards.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

  • Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with MOS standards.

  • Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.

  • Introduce and assign server to guests.

  • Thank every guest upon departure, and invite them to return.

  • Control heavy volume at Restaurant entrance.

  • Section off any reservations and server section.

  • Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.

  • Assist servers when needed.

  • Answer phone and record reservations. Handle all call-in orders.

  • Effectively communicate reservations to MOD and Chef.

  • Maintain knowledge of the resort property.

  • Inform the guests about daily and weekly specials.

  • Tend to and anticipate guests’ needs.

  • Restock silverware.

  • Responsible for familiarization of the menu.

  • Perform and complete shift checklist.

  • Attend department meetings and other required company training.

  • Perform any other duties as assigned by the restaurant manager

Qualifications

  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

  • Prior customer service experience preferred.

  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.

  • Must have and maintain current Texas Food Handlers and TABC certifications.

  • Must be able to multi task.

  • Must be able to work flexible shift including nights, weekends, and holidays

  • MICROS Experience preferred.

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

Job LocationsUS-TX-Austin

Posted Date1 week ago(4/24/2024 5:11 PM)

Requisition ID 2024-108979

of Openings 1

Category (Portal Searching) Food & Beverage

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