Job Information
DEPARTMENT OF STATE HEALTH SERVICES Clinical Chemistry Medical Technologist III in Austin, Texas
Job/Position DescriptionUnder the supervision of the Medical Screening Quality Improvement (QI) and Testing Support Branch Manager, and general supervision of the Clinical Chemistry Branch Manager, and in collaboration with the Clinical Chemistry Education Specialist III, performs specimen logistics activities. Extensive use of complex computer software applications, databases, and computer systems. Performs intermediate-level essential functions associated with the laboratory information management system (LIMS) and remote services. Performs LIMS validations. Performs routine and non-routine data extracts to identify submitters with unsatisfactory specimens to provide targeted education to submitters. Performs complex internal quality assurance on specimen acceptability for high volume clinical laboratory tests to increase validity and accuracy of testing. Investigates specimens that do not meet the established turnaround times. Prepares and maintains proper laboratory quality assurance documentation. Prepares periodic QA reports. Performs extensive customer service duties and maintains frequent communication with external and internal customers. Collaborates with staff from other areas of the laboratory, as appropriate to resolve issues with specimen submissions. Confers with medical providers to obtain required and accurate demographic information on potential invalid specimens. Performs result approval after consulting with the appropriate testing laboratory staff. Participates/assists with updating website information for Clinical Chemistry and ListServ notifications. Places banner messages on mailer reports. Assists with the development and/or update of standard operating procedures and educational materials such as but not limited to presentations, tutorials, and FAQs. May train personnel. Serves as backup to other specimen logistic staff, as appropriate. Advanced verbal and written communication are required. Complies with the DSHS Laboratory, local, state and federal safety guidelines. Duties are independently performed with adherence to standard protocol and with moderate latitude for the use of initiative, scientific knowledge and independent judgment. Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties, as assigned.EJF 1 (35%): Performs essential functions associated with the laboratory information management system (LIMS) and remote services. Performs validation of LIMS updates/new builds and completes the appropriate documentation. Places banner messages on mailer reports. Performs routine and non-routine data extracts to identify submitters with unsatisfactory specimens. Prepares periodic or ad hoc statistical spreadsheets, graphs, charts, and reports for review of shifts and trends of submitter unsatisfactory specimens. Monitors medical providers with unsatisfactory specimen issues. May collaborate with, but not limited to, the DSHS Laboratory Customer Service representative, Specimen Acquisition and Specimen Logistics staff to identify providers that have a high percentage of unsatisfactory specimen reports and provides target education. Approves results after receipt of missing/invalid demographic information from medical providers and after consulting with the appropriate testing laboratory staff. Monitors the LIMS for pending results that potentially need follow-up to ensure turnaround times are met. Initiates investigation of specimens pending in the LIMS including spe https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=596833 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.