Job Information
MCG Health System Communications Services Rep in Augusta, Georgia
Communications Services Rep
Work Location: Augusta University Medical Center
Req Number: 34800
Department Name: Communications Svcs
Shift: Rotating
Position Status: Full Time
Employment Status: Regular
This button is used to apply to this position only.If you are attempting to apply to multiple positions, returnto the Search Results or Job Cart.Position Description
The Communication Services Representative is to respond and provide complete and accurate information in support of patients, physicians, administrative staff, and all other health professionals via the Switchboard. Additionally, this position is responsible for activities of the Physicians Answering Service and for all code calls related to the health system (i.e. code 17, code pink, code 99, code RAT, etc).
Position Requirements
High School Diploma, GED or equivalent from a recognized State or Federal accrediting organization. Skills required: Databases, Operating Systems. Excellent interpersonal and communication, including good diction, pleasant telephone voice and manners. Excellent grammar.
Preferred Requirements
Ability to work with IDX, Web On-Call, Outlook. Xtend Paging System & Code Alert Systems. Critical thinking. Problem solving.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.