Student Veterans of America Jobs

Position Purpose:

Supervises high exposure claims as well as the the daily operation of vendor claim management services.

Key Responsibilities:

• 15% - Business Liaison - Serves as liaison to store on claim problems and allocation questions.

• 10% - Business Strategy - Promotes accurate claim reserving and recommends claim closure strategy. Serves as liaison to vendors, contractors and other third parties.

• 25% - Claims Management - Provides direction to claims adjusters relative to the most beneficial settlement alternatives and final disposition, as well as .investigative recommendations.

• 10% - Compliance - Ensures compliance with established claims management procedures and quality controls.

• 35% - Negotiations and Mediation - Handle strategic, high exposure cases to resolution through direct negotiations or mediation.

• 5% - Training - Quality Standards - Provides adjusting training on Home Depot Quality Standards.

Direct Manager/Direct Reports:

• This position reports to the Manager, Claims

• This position has 4 direct reports

Travel Requirements:

• Typically requires overnight travel less than 10% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be 18 years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite

• Demonstrated ability to collaborate and work effectively with cross-functional teams

• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers

• Excellent written and verbal communication skills

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:

• 2

Preferred Years of Work Experience:

• 2

Minimum Leadership Experience:

• None

Preferred Leadership Experience:-

• None

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Certifications:

• Adjusters' School Qualification

Competencies:

• Action Oriented

• Business Insights

• Decision Quality

• Collaborates

• Plans and Aligns

• Organizational Savvy

• Strategic Mindset

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00