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Job Information

GE Appliances, a Haier company Senior Business Systems Analyst REMOTE in Atlanta, Georgia


Job Location

USA, Louisville, KY

USA, Atlanta, GA, USA, Chicago, IL, USA, Columbus, OH, USA, Indianapolis, IN, USA, Nashville, TN, USA, Oklahoma City, OK

Job Posting Title

Senior Business Systems Analyst REMOTE

The Challenge

The Senior Business Systems Analyst for Demand Planning and Fulfillment collaborates with the Fulfillment, Digital Technology Strategy & Governance, Architecture, and Testing teams to understand business goals and opportunities. They work to define existing and new capabilities, and map these items together to define strategic objectives.

This role influences customers, product managers, and engineering teams in design decisions, technology choices, and timelines. This person should exhibit an understanding of the domain and actively seek to understand industry trends and as well as potential impacts.

While partnering with the Digital Technology organization and Business Stakeholders, this person will ensure seamless execution & business continuity while launching remaining Retail and Contract Customers and future enhancements.

The person will also make sure the solutions are scalable to support the 2X growth the business is targeting in revenue. While working with track leads and program managers, they will ensure seamless execution, and business continuity.

This role will own providing key strategic direction to the Digital Technology capabilities while supporting business operations.

What you will Do

What you will Do

  • Orchestrate architecture execution & feature development with other DT teams such as the Shared Services Teams, Analytics Team, ERP, and/or Digital COE.

  • Execute and maintain the Value Chain Planning DT roadmap along with stakeholders, peers, and the Senior Manager of Fulfillment, Planning, and OM DT.

  • Track and manage improvement of core Fulfillment DT metrics that align with strategic objectives.

  • Keep up to date on industry trends, best practices, and emerging technology to facilitate innovation and accelerate business development.

  • Transition ongoing support responsibilities to the Operations team ongoing as new features and capabilities are launched.

  • Act as Digital Technology owner for Value Chain Planning systems, technologies, and digital processes.

  • Identify and assess potential for new technologies (including in-house vs. outsourcing strategy) to drive business process improvements, digital interactions, and insights and intelligence for business decision making

  • Oversee and prepare process documentation artifacts including process flow diagrams, data modeling, and intelligence algorithms.

  • Partner with Fulfillment teams to identify, document, and prioritize new requirements, participate in and oversee feature development, communicate frequent updates to stakeholders, and oversee system launches.

  • Manage scope changes by negotiating with business stakeholders and development team, including clear communication on the impact of scope change to other priorities, timeline, or cost.

  • Support core development principles by understanding and communicating business requirements in terms of stability, reliability, performance, speed, flexibility, and capacity to the development team.

  • Assist in identifying and assessing potential for new technologies to drive improvements to the Fulfillment Organizations with the goal to boost sales, increase customer satisfaction, and manage inventory levels.

  • Ensure appropriate support, prioritization, and escalation of operations issues with Operations Team and leadership.

  • Drive compliance with industry requirements or best practices such as PCI compliance and PII data protection.

What you need to Succeed

  • Bachelor's Level Degree in Computer Engineering, Computer Science, or related fields with at least 2 years leading IT projects.

  • 5+ years of overall experience in business/customer-facing roles in leading projects in Oracle Apps, Oracle EBS.

  • Experience with one or more task management tools such as Jira, Trello, or SmartSheets experience.

  • Strong prioritization and organization skills required to manage all in-flight and pending tasks appropriately, including project planning, requirements documentation, traceability matrix, sprint planning, scrum leadership, metric tracking, risk analysis, and launch planning.

  • Ability to reason through complex situations with strength in identifying and mitigating risks.

  • Ability to actively listen and facilitate moving a diverse group to consensus

  • Strong track history of written and verbal communications to update stakeholders and provide direction to team members.

What you need to Succeed

  • Previous DevOps training and experience.

  • Oracle ERP experience (VCP, Demantra, etc.)

  • Integration platform experience such as Mulesoft or Oracle SOA.

  • Familiarity with Structured and Object-Oriented Software.

  • Development Methodologies including Requirements Analysis, Object Orient Analysis, Process and Data Modeling, Logical and Physical system design, and/or Test Driven Design.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.