Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

HP Inc. Page Wide Industrial Remote Service Engineer in Atlanta, Georgia

HP Page Wide Industrial is a scalable large format high speed printing solution. As a remote service engineer you will support the customer to maximize equipment uptime. Remotely resolve press issues by having a secure remote connection to the customer.

This role will be able to sit remotely out of any state in the Eastern United States

Responsibilities:

  • Successfully resolve technical issues with high degrees of complexity (hardware and software) from incoming internal or external stakeholders, including direct customer contact and proactive notification systems.

  • respond to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on products, parts, and options, based on customer contracts.

  • Act as a technical subject matter expert for strategic programs and project, including tools, services and capabilities.

  • Consult and collaborate with customers to reduce down time related to preventive maintenance and share best practices; be an advocate for their success in using remote support to resolve issues.

  • Act as a team member to positively influence process improvements that improve our operations and drive customer satisfaction.

  • Respond with appropriate urgency based on customer needs, and direct elevations accurately to appropriate support tiers.

  • Partners frequently with the extended support team, including Account Service Managers to drive a positive remote support experience.

Education and Experience Required:

  • Bachelor's or Associate degree in (technical field)

  • 5- 7 years working experience in related fields desired.

Knowledge and Skills:

  • Ability in managing technical issues as well as customer interactions.

  • Software and hardware knowledge of computing, storage and peripheral devices in a Windows environment. Linux support experience highly desired

  • Technical support experience.

  • Ability to solve and document solutions for other technicians and customers.

  • Demonstrated remote technical support experience. Direct knowledge of HP Pagewide Web Press platforms highly a plus

  • Ability to manage multiple tasks as needed to respond quickly to business needs

  • Excellent analytical and problem solving skills

  • Ability to lead resolution activities with escalated customers

HP offers a comprehensive benefits package, including:

Dental insurance

Disability insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Per the New York statute, the estimated range of compensation for this job in that location , at the time of this posting, is $60,000 - $80,000. This position may be eligible for incentive pay, for openings where this is applicable.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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