Job Information
Capgemini HR Service Model Design Manager in Atlanta, Georgia
Job description:
The HR Service Model Design Manager is an expert professional who specializes in providing consulting services to various clients, focusing on the development and optimization of HR service models. This role involves analyzing and improving HR service delivery for different organizations, identifying areas for improvement, and implementing innovative solutions to align with each client's unique needs and strategic objectives. He collaborates with client HR teams, executives, and key partners to build outstanding HR services tailored to their specific requirements.
Key responsibilities:
Engagement Management: Handles the full scope of client engagements, from planning to resourcing, governance, and delivery.
Service Model Assessment: Conduct comprehensive assessments of existing HR service models for different client organizations to identify areas for enhancement.
Service Model Design: Lead the development of customized HR service models that align with each client's strategic objectives and operational requirements.
Process Optimization: Identify and implement process improvements and efficiencies in HR service delivery for diverse clients.
Service Level Agreements: Establish and lead service level agreements (SLAs) to ensure that HR services meet the unique quality and performance standards of each client.
Technology Integration: Collaborate with client IT and HRIS teams to integrate technology and automation to enhance HR service delivery for various organizations.
Change Management: Lead change initiatives to ensure the successful adoption of new service models for each client, including communication, training, and partner engagement.
Vendor Management: Oversee vendor relationships for outsourced HR services for different clients and ensure they align with the expectations and goals of each organization.
Compliance and Risk Management: Ensure that HR service models align with the specific laws and regulations applicable to each client and implement risk mitigation strategies as needed.
Data Analytics: Use data analysis to measure the impact of service model changes and provide insights for continuous improvement for diverse clients.
Partner Collaboration: Collaborate closely with client HR teams, senior leaders, and other groups to understand their unique needs and ensure HR services align with their specific strategic objectives.
Case Construction: In close collaboration with client leadership partners, create case models to identify required change, effort, and investments and balance these against expected returns on investment and benefit achievements.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
About Capgemini [MMH1]
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Get The Future You Want | www.capgemini.com
Disclaimer [MMH2]
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Required Skills
Academic excellence: outstanding bachelor’s or master’s degree or equivalent experience in a world-class University or University of Applied Sciences in the field of Economics, Social Sciences, or Human Resources. Relevant HR certifications, such as PHR, SPHR, or HRBP, are a plus.
Industry knowledge: a minimum of 5 years of practical project experience in the field of HR transformation in at least one of the following industries: Insurance, Consumer Goods & Retail, Manufacturing, and Life Science. Extensive knowledge of HR work, as well as HR strategy, organization, and processes.
Consulting experience: Practical experience in (partial) project management in the HR environment, with extensive experience in HR process design, optimization, and transformation. We expect in-depth knowledge of HR technology and systems and a solid understanding of HR compliance and regulations.
Job: Project Manager
Organization: BSv
Title: HR Service Model Design Manager
Location: GA-Atlanta
Requisition ID: 075225