Student Veterans of America Jobs

What you'll do at Elekta:

The Healthcare Account Directors will be the single face to the customer for Elekta in their territoryresponsible for fully managing the customer, true account management. They will be responsible for selling all Elekta products, point of sale service, managing the total selling process including calling in the correct Elekta Sales Specialists for support during the selling process. The Healthcare Account Directors will also provide support and assistance to the other Elekta functions to support customer interactions with product delivery, installation, customer service support, and ensuring customer acceptances are signed and customer payments are made according to the sales contract.

Responsibilities:

Be the full account manager and fully manage the selling process through customer acceptance process by closely working with all Elekta functions and Specialists. Demonstrated ability to lead and motivate teams of specialists.

Develop a targeted customer/opportunity list, manage sales interactions, and participate in forecasts and book and bill activities while actively promoting, presenting and demonstrating company solutions to customers and prospects.

Annual plan for market share growth in the territory, with quarterly updates.

Ensures that ALL customers, potential customers and leads within the assigned territory are routinely followed/ touched in a meaningful way as to develop after sales, and new socket opportunities

Documents ALL activity in the CLM in a timely and accurate manner to support pipeline development and forecast reporting, as well as accurate client asset record for targeted campaigns.

Meets or exceeds unit/volume sales and appropriate product mix in the most profitable way as established though order and revenue goals by finance and senior management.

Efficiently utilizes travel and entertainment expenses to ensure the attainment of maximum coverage with minimum expense.

Adheres and promotes the Elekta Sales Methodology, Elekta Business Governance principles, Elekta Values and the Elekta Sales Policy for the region.

Actively participates in providing prompt input for monthly, quarterly and annual long term planning meetings as directed by the Zone Manager

Coordinates and facilitates communication as necessary between the customer and prospect around order management, contracting, accounting and marketing questions.

Sets strong, unambiguous upfront understandings with the customer before any presentation or meeting and ensures there is good background understanding of any customer issues (i.e. up to date MandS, ongoing Service issues, etc.)

Documents and communicates all travel plans and customer interactions with the Zone Manager

Meets routinely with the installed customer base to increase their level of utilization and acquisition of additional solutions across the Elekta portfolio.

Develops strong understanding of the client's vision for their organization via Bonding and Rapport and Pain funnels to mutually assist the customer in realizing how the Elekta portfolio enhances that vision.

Ensures each customer is aware of upcoming upgrades across all products and how these upgrades will benefit their organization through the use of an account management plan that is regularly updated.

Works with the Zone Manager to develop a matrix to gauge the success of the territory (i.e. pipeline development, orders in contract, won orders, accurate and timely documentation of sales behavior and activity in the CLM).

Promotes, sells and secures orders from existing and potential customers where the mix between existing orders and new sockets is in line with business and budget objectives as set forth by senior management.

Familiarizes established accounts with new products, services and developments (market penetration).

Demonstrates new products and services offerings and assist in the selection of those best suited to c stomer's needs.

Maintains a professional working relationship with Service, Marketing, Product Management and Contract Administration to ensure the daily needs of our customers are being addressed by the proper resource.

Generates quotes when necessary and works with the customer to finalize decisions.

Provides immediate follow with all customers following an upgrade of any Elekta product or service.

Communicates with Service, based on established chain of command protocols, to ensure any service issues are handled appropriately.

Submits monthly reports detailing activities, sales, volumes and expenses as requested.

Investigates and expedites any suggestions and complaints in accordance with company policies, procedures and quality system.

Conducts follow-up sales calls to all accounts to ensure satisfaction with all agreements reached during the engagement.

Performs other related duties as assigned or requested by sales management.

Qualifications:

• Bachelor's University degree in business, marketing or healthcare related field, MBA or Master's degree preferred

• At least 5 years of direct sales experience, preference for experience in the Radiation Oncology equipment field

-Solid knowledge of and experience in the Medical Device industry, preferably from an Oncology specific business.

Proven strength in building and maintaining customer focus and customer relationships.

Results oriented, with ability to work independently, or leading team members around a sales goal

Creative and entrepreneurial - ability to get things done in unconventional ways

Expert facilitator and superior conflict resolution skills

Ability to influence change (attitudes, business process) both within Elekta and the client organization.

Thrive in a fast paced, technology driven environment.

Have healthcare software and preferably experience implementing information systems

The knowledge and confidence to position Elekta's products as the best choice in the market and a customer favorite

Strong ethical standards, values and good judgement

Ability to build and maintain successful and effective working relationships with both direct reports and colleagues within a matrix environment

Strong oral and written communication skills required

Demonstrated initiative (self-starter).

Ability to develop compelling PowerPoint presentations

The US base salary range for this position is $115,459-173,189.

[NOTE: It is understood that no single candidate will have equal expertise in all the areas of responsibility below. Successful candidates will possess a compelling combination of many of them and the self-awareness and wisdom to leverage existing and/or new resources in the area(s) where they lack personal mastery.]

EEO Statement

We are an equal opportunity employer.We evaluate qualified applicants without regard to race, color, religion, sex,sexual orientation, gender identity, genetic information, national origin, disability, veteran status,or any otherprotected characteristic.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity