Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Bobby Dodd Institute Bilingual Customer Service Representative (CSR) in Atlanta, Georgia

Bobby Dodd Institute empowerspeople with differing abilities to maximize their potential by securing economic self-sufficiency, independence, and inclusion within their communities. We do this by offering programs and consulting services for individuals with disabilities and their loved ones.

Our contact centerBPO(Business Process Outsourcing), allows us to create tailored partnerships that financially support our nonprofit programs.

Job Description:Our Bilingual Contact Center agent will take English and Spanish Calls from our client's members. You must maintain a positive, empathetic, and professional attitude toward our customers by creating a positive customer experience. This position requires a passion for problem-solving, both verbal and written communication.

Job Responsibilities:

  • Answers phones and research inquiries concerning benefits and enrollment.
  • Research and document/update databases such as network-to-network changes and CRM documentation.
  • Provides information to internal and external customers.
  • Regenerates copies of pertinent correspondence.
  • Processes additional assignments, such as PCM changes, address changes, ID card replacements, referral and authorization status calls, data entry, etc.
  • Demonstrates regular, reliable, and predictable attendance.
  • Other duties as assigned.

Job Requirements

  • Must speak, read and write the English language.
  • Must speak and comprehend the English and Spanish languages.
  • High School Diploma or GED
  • 1 year of call center, customer service, insurance, or medical experience preferred.
  • Any combination of academic education, professional training, or work experience demonstrating the ability to perform the position's duties.
  • Excellent interpersonal, communication and organization, and multi-tasking skills
  • Ability to read, comprehend and explain benefits in a clear, concise, and professional manner.
  • Strong PC skills, including MS Word and Excel, and Lotus Notes.
  • Able to write clear and concise notes.
  • Personnel shall maintain skills through continued and ongoing training through the Centene/HNFS Cornerstone Learning Management System (LMS)
  • Pass Skills assessment during the hiring process

The CSR may be asked to complete other duties as assigned by management.Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that the employee requests for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Office Location: College Park

Job Type: Full-time

Salary: $16.00 per hour

Schedule: Monday to Friday

Work Location: In person/ Onsite

Hours:M-F - 10:00 AM to 7:00 or 11:00 AM to 8:00 PM

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. BDI is a VEVRAA Federal Contractor. that desires priority referrals of protected veterans for job openings at all locations

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