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The Estee Lauder Companies eCommerce Executive in Athens, Greece

eCommerce Executive

Brand: Estée Lauder - Brand

Description

Join the Estee Lauder Companies Balkans Affiliate in Athens as an eCommerce Executive in our Digital Commerce & Marketing Team and unlock an extraordinary opportunity to contribute to a team driven by the mission of 'Bringing the Best to Everyone We Touch' . The holder of the position reports to the eCommerce Manager and is responsible for managing and growing the assigned brand sites (or site grouping), achieving sales targets, and enhancing online traffic and customer retention.

What We're Looking For:

Are you passionate about eCommerce and thrive in a fast-paced, ever-evolving environment? We're seeking a dedicated professional with a strong technical acumen in eCommerce platforms and strategies. In this role, you'll get hands-on experience with website management, troubleshooting, and optimization. You'll leverage your expertise to boost our online sales and elevate customer satisfaction. Tackle a busy workload with exceptional planning and efficiency, demonstrating top-notch project management and prioritization skills. Embrace flexibility and adaptability to meet the various demands of this dynamic role. If you love the thrill of enhancing customer experiences and driving eCommerce success, this is the perfect opportunity for you!

Responsibilities:

  • Executing the brand site go-to-market strategy, in collaboration with the eCommerce Manager & Digital Commerce & Marketing Team, the brand and the regional leadership teams.

  • Ensuring the timely delivery of the brand site updates as per the marketing calendar with respect to new launches, promotions, and loyalty club maintenance. Implement site refreshes by working directly on CMS and offer manager.

  • Managing the online product catalogue, ensuring all product information, including descriptions, prices, images, and specifications, is accurate, current, and comprehensive, while continuously improving e-merchandizing to enhance product relevance and discoverability.

  • Executing the CRM strategy, including evergreen newsletters, automated CRM campaigns and ad hoc CRM pilots, in collaboration with the CRM and brand team and the assistance of an external agency for the final setup of the briefs.

  • Managing site acceleration projects, e.g. SEO updates, new features and tools, redesigns, checkout optimizations, etc, as per the global/regional roadmap and the Affiliate’s strategy.

  • Monitoring site KPIs and perform basic sales analysis to deliver key reports to affiliate and regional stakeholders.

  • Working closely with brand, paid/earned media, CRM and customer service teams to ensure a seamless execution across all digital touchpoints and customer satisfaction.

Qualifications

  • 3 years of hands-on experience managing an eCommerce site.

  • Bachelor's degree in business, marketing, or a related field.

  • Master's degree is preferred but not required.

  • Experience with luxury or prestige industry related brands is a plus, but not mandatory.

  • Experience with email marketing.

  • Strong proficiency in the English language.

The Culture:

At the Estee Lauder Companies our success are our people, our brands, and our vibrant culture. We foster an inclusive work environment that celebrates diversity in all its forms—people, ideas, talents, and experiences. Our vision and values are the foundation of everything we do, guiding us in creating countless moments of happiness and endless possibilities for both our employees and consumers alike. Join us and be part of a team that is dedicated to making a difference every day.

The Benefits:

At the Estee Lauder Companies we believe in recognizing and rewarding our employees' dedication. As an eCommerce Executive, you'll enjoy a competitive starting salary and gain exclusive access to our prestigious range of beauty products at attractive prices. We understand the importance of work-life balance and offer flexible work arrangements through our hybrid working environment. Additionally, you'll have the opportunity to tap into our renowned global learning and development resources, ensuring your future career growth within our company. Join us and thrive in a role where your hard work is truly valued, and your professional growth is supported.

Applications close on Friday, 5 July 2024.

Note: Kindly note that only shortlisted candidates will be contacted for an interview.

Job: Online / E-Commerce

Primary Location: Europe, Middle East, Africa-GR-I-Athens

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 247974

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