Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Blackspoke,LLC Service Delivery/Customer Engagement Manager in Arnold, Missouri

Own your opportunity to serve as a critical component of our nations safety and security. Make an impact by using your expertise to protect our country from threats.Be part of an exciting opportunity to contribute to one of the nation's most critical intelligence organizations. Your work directly impacts national security and global issues, you will have the chance to contribute to missions that are of paramount importance to the United States and its allies, know that that the environments and programs you support are making a difference on a global scale. Our customers operate at the forefront of technology, dealing with some of the most advanced defense, geospatial, and intelligence systems in the world.

Service Delivery/Customer Engagement Manager

Own your opportunity to make a personal impact as a Service Delivery/Customer Engagement Manager supporting our intelligence customer. At Blackspoke, your work will ensure today is safe and tomorrow is smarter through meaningful contributions and customer satisfaction.

What you will be working on: As the Service Delivery/Customer Engagement Manager, you will:

  • Build and maintain customer relationships and ensure customer satisfaction.
  • Manage customer issues, requests, initiatives, metrics, and projects.
  • Track and understand customers' future IT needs and roadmaps.
  • Serve as the primary POC for customer base.
  • Interface with stakeholders, including engineers, government and senior leadership, vendors, and other departments.
  • Provide strong customer service and communication skills.
  • Be organized and comfortable with public speaking and briefing.
  • Proactively solve problems and manage customer expectations.

What you will bring to us (Must):

  • BA/BS degree.
  • 5+ years of related experience.
  • TS/SCI clearance.
  • Understanding of the NCE/NCW mission and experience with GEOINT systems.
  • Highly organized with a customer and partner-centric approach.
  • Familiarity with customer IT systems and segments.
  • Experience in systems engineering and roadmap development.
  • Ability to communicate technical issues in a non-technical manner.
  • Strong analytical, organizational, and decision-making skills.
  • Excellent verbal and written communication skills.

Would be nice if you bring the following (Highly Desired):

  • Experience with SharePoint Design, Microsoft Office Products (Excel, PowerPoint, Project, Word), and Service+/ServiceNow.
  • Project Management/Agile experience.
  • Requirements Management experience.
  • Supervisory experience.

What you will get:

  • The opportunity to work on critical, high-impact projects that contribute to national security.
  • A high-growth environment with numerous opportunities for professional growth.
  • A collaborative team environment that values innovation and efficiency.
  • A competitive benefits package that underscores our commitment to attracting and retaining top talent.

Location:Springfield, VA / St. Louis, MO US Citizenship Required

Equal Opportunity Employer/Veterans/Disabled. Individuals with disabilities, including disabled veterans or veterans with service-connected disabilities, are encouraged to apply. If you need assistance applying outside of the online application, please contactrecruiting@blackspoke.comfor more information.

This Organization Participates in E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the iss e before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Department of Homeland Security: 888-897-7781and E-Verify.gov

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