Chenega Corporation Print Client Associate in Arlington, Virginia
The Print Client Associate will manage a fleet of print devices by performing basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.
Manage consumables and supplies using the DOS calculator.
Open software applications.
Create and find file folders.
Find, open, and rename files using Windows Explorer or equivalent.
Delete and recover files.
Open and send e-mails, including create mail and add and save attachments.
Manage email, including creating folders and changing user options.
Perform basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.
Pro-actively manage consumables and supplies using the DOS calculator.
Maintain the on-site operator replaceable parts inventory.
Conduct basic troubleshooting of devices.
Complete preventative maintenance on high frequency service items.
Collect equipment meter information and submit for billing purposes.
Perform basic equipment problem diagnoses.
Serve as the primary customer contact for equipment support and service.
Coordinate, move, add, and change the MAC process.
Perform data entry for activity and asset tracking.
Provide on-going end user training on equipment.
Remove hard drives and memory and additional light mechanical work.
Be the point of contact for equipment removal and delivery.
Contact service as required (ie: Xerox and 3rd party).
Utilize Xerox web-based applications as required.
Drive for additional duties if required.
Maintain on-site operator replaceable parts inventory.
Other duties as assigned
High school diploma or GED required
1+ years of general experience
Secret clearance required
Knowledge, Skills and Abilities
Ability to read, write, and follow basic English instructions
Must have customer service and communication skills
Have data entry knowledge
Ability to manage multiple tasks
Ability to perform duties with minimal supervision
Basic internet navigation skills with the ability to search, navigate to websites, and navigate within websites
Introductory knowledge of MS Word or equivalent, with the ability to open saved files, create basic text documents, and print and save documents
Introductory knowledge of MS Excel or equivalent with the ability to open saved workbooks and data
Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.
#Chenega Worldwide Support, LLC