Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Zantech Helpdesk Specialist in Arlington, Virginia

At Zantech, we apply state-of-the-art technology to solve our Federal Clients' most mission-critical challenges. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers a competitive compensation, benefits and vacation package as well as providing you with a fast paced and exciting work environment. Come join our team!

Zantech is looking for a Helpdesk Specialist to support the Army clients.

The qualified candidate will possess the necessary qualifications and experience to function as a helpdesk support service specialist to provide remote end user support for client applications. The candidate will handle phone calls, input caller information into trouble ticket system and ensure all information is correct both about the user and their issue, continuously manage the queue of trouble tickets in the system, escalate application issues to tier 2 and tier 3 support, document and communicate status of calls to management and the end user community via the help desk software. Candidate must have great customer service skills, be able to communicate with both technical and non-technical users, collaborate with other departments or offices as necessary to expedite resolutions and promote and maintain a high quality, professional, service-oriented image among clients.

Describe number of years and type of experience required to perform the job; essential knowledge/skills/abilities:

  • AA Degree in Computer Science/Engineering highly desired

  • Shall be able to possess and maintain a valid driver's license.

  • Strong verbal and written communication abilities and the ability to adapt to change as required

  • Experience providing technical support as part of a corporate or government IT department

  • Must be US Citizen AND have an Active Secret clearance

Desired:

  • 3+ years or more customer service experience

  • Ability to prioritize & meet multiple customer requirements to complete systems support tasks on time.

  • Ability to organize and coordinate simple to moderately complex projects.

  • Ticket management system experience

  • Security+ A+ Net+ IA Level I or IA Level II training

“Outstanding Performance…Always”

Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other.

Zantech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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