Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,167,475)

Job Information

CACI International Business System Analyst in Annapolis Junction, Maryland

Business System Analyst

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

What You’ll Get to Do:

You will get to directly support mission. Provide direct user support and response to customers using AEA Tools for questions regarding account administration, system and network status. Support/interface with the Customer via phone, VTC, email, chat, and applicable online presence, such as JIRA, Confluence, SharePoint, and SpySpace.

More About the Role:

  • Respond to system issues and perform first level corrective maintenance

  • Enter issues via a problem tracking tool

  • Follow and maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs)

  • Responds to complicated user questions

  • Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders

  • Escalate complex issues within the SD Outreach Team

  • Monitor the health and status of current AEA systems

  • Prepare routine metrics and system availability reports

  • Identify common user challenges and work with development teams, UX teams, and product leads

  • Shall maintain and update the ticket tracking tool

  • Create metrics reports for system availability as well as user support

  • Assist in orienting, training, assigning, and checking the work of lower level employees

  • Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests

  • Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts

  • Provide first line communications to the customer CSC team to ensure appropriate operational awareness is available in a timely and concise manner

  • Create additional SOPs as needed to perform corrective maintenance

  • Provide data flow troubleshooting, network troubleshooting, troubleshooting and diagnosing software and hardware issues

  • Provide customer follow up to ensure questions have been answered and collect feedback

  • Work in a collaborate environment

You’ll Bring These Qualifications:

  • SIGINT experience using mission analytic tools

  • 3 years of demonstrated hands-on experience with AEA or Intelligence Community (IC) tools and capabilities

  • High school diploma or equivalent required

  • Understanding of product workflows in an operational setting

These Qualifications Would be Nice to Have:

  • Bachelor’s degree from an accredited university is highly desired

  • Operational experience as an analyst preferred

  • Familiarity with query languages

  • Experience working with forward deployed users

  • Experience providing direct user support and troubleshooting directly with the user

  • Experience gathering requirements from users

  • Experience providing overall process improvement and agile efficiencies supporting the existing customer base

  • Experience with JIRA and Confluence

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$66,100 - $135,600

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

DirectEmployers