Job Information
Thomson Reuters Holdings Inc Senior Manager, CoCounsel Solutions Consultants in Ann Arbor, Michigan
About the Role
We are seeking an experienced and dynamic Senior Manager to lead our team of Solutions Consultants, which support sales of our CoCounsel Core and CoCounsel Drafting AI software products. This team plays a critical role in supporting pre-sales evaluations of our generative AI software products, specifically tailored for law firms. The ideal candidate will have a strong background in pre-sales consulting, deep knowledge of the legal industry, and a passion for AI-driven innovation. This is an opportunity to work with cutting-edge technology and lead a talented team at the forefront of AI-driven transformation in the legal industry.
As the Senior Manager, CoCounsel Solutions Consultants, you will:
Lead, mentor, and develop a high-performing team of Solutions Consultants who support pre-sales activities for generative AI software products.
Foster a collaborative and results-driven team culture that prioritizes customer success and innovation.
Oversee the execution of tailored product demonstrations, proofs of concept (POCs), and technical evaluations to showcase the value of our AI solutions to prospective clients.
Collaborate closely with the sales team to understand customer needs, design effective solution strategies, and drive successful sales outcomes.
Engage with senior stakeholders at law firms to articulate the value proposition of our generative AI solutions.
Address complex technical and business-related questions from potential customers during the sales process.
Develop and implement strategies to optimize the pre-sales process, ensuring alignment with overall sales objectives and customer needs.
Monitor market trends, customer feedback, and competitive landscape to inform product positioning and messaging.
Partner with Product Management, Engineering, Marketing, and Customer Success teams to ensure alignment on product roadmap, market needs, and customer expectations.
Contribute to the continuous improvement of our generative AI solutions based on feedback from the field.
Track and report on key performance indicators (KPIs) related to pre-sales activities, team performance, and sales impact.
Implement best practices and continuous improvement initiatives to drive efficiency and effectiveness in the solutions consulting process.
About You
J.D. is strongly preferred
7+ years of experience in pre-sales, solutions consulting, or related roles, with at least 3 years in a leadership position.
2+ years experience working with AI or other SaaS software
Deep understanding of the legal industry, with experience in selling or implementing legal technology solutions preferred.
Strong technical acumen, with the ability to quickly grasp complex technical concepts and translate them into business value for customers.
Excellent communication and presentation skills, with the ability to engage and influence senior-level stakeholders.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Passion for AI and innovation, with a strong interest in how generative AI is transforming the legal industry.
#LI-DM1
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, d