Job Information
Community Health Network Patient Access Lab Rep- Community Hospital Anderson in Anderson, Indiana
Patient Access Lab Rep- Community Hospital Anderson
Job Ref
2402798
Category
Allied Health
Department
Patient Access Ambulatory
Schedule
Full-time
Facility
Community Hospital Anderson
1515 N. Madison Ave.
Anderson, IN 46011
United States
Shift
Day Job
Hours
Monday - Friday 8:00am - 6:30pm (varied shifts)
Travel to Off-Site Labs Required
Every 12th Saturday 7:00am - 3:30pm
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference
The Patient Access Lab Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service, patient registration and financial clearance. This position will be responsible for appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, checking in and out, new patient referrals, point of service collections and other duties as assigned. In addition, the Patient Access Lab Representative is responsible for ordering and completing specimen collection (blood, urine, nasopharyngeal, etc.) for the purpose of screening and diagnostic laboratory testing, maintains specimen integrity, delivers specimens to the laboratory, and performs EKG’s.
Exceptional Skills and Qualifications
High School Diploma or GED required.
6 months of previous healthcare or insurance experience preferred.
Successful completion of a phlebotomy training program strongly preferred.
Strong interpersonal and communication skills.
Instructions and obtaining patient billing information.
Excellent verbal and written communication skills, including professional one-on-one interactions and phone skills.
Ability to multi-task, have attention to detail, strong organization skills, and be a team player.
Knowledge of Microsoft Office.
Ability to work well under pressure in a fast pace environment.
The visual acuity and manual dexterity to identify venipuncture sites and to accurately collect all types of specimens according to prescribed techniques.
A strong detail orientation to ensure proper registration, collecting correct specimens, labeling vials, verification of patient identification, operate a computer, and maintain records.
The organizational skills to arrange and follow computer blood drawing schedule for multiple, heavy volume and sometimes timed tests.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.