Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Enterprise Mobility Seasonal Customer Service Agent - Anchorage Airport in Anchorage, Alaska

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This is a seasonal, full time position working approximately 40 hours/week with a starting wage of $21 / hour and offers up to $1000 In bonuses at end of season.

This position will be located at the Anchorage International Airport (ANC)- 5000 W International Airport Rd. Anchorage, AK 99502.

The start date for the season is May 2024 and ends September 2024 and cannot exceed 150 days.

There are multiple schedules available. Candidates must be available to work on weekends.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.

  • Identifies and attends to the customer by name, verifies rental agreement and reservation.

  • Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes.

  • Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.

  • Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction.

  • Provides all customers with undivided attention while assisting them.

  • Prepares all rental and return documents accurately and completely.

  • Offers all customers assistance with directions, maps, local area information and appropriate service information.

  • Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges.

  • Ensures that the return date and time on the rental agreement is accurate.

  • Reviews all charges at the time of vehicle return.

  • Prepares the Rental Agreement Folder with all required information.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old

  • High School Diploma or G.E.D. required

  • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

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