Job Information
Schneider Electric USA, Inc Field Service Representative - 60538 in Anchorage, Alaska
DESCRIPTION/RESPONSIBILITIES: Great people make Schneider Electric a great company.
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).
This Field Service Representative position will be within our U.S. Services business, specifically our Secure Power team. Our Secure Power team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.
As a Field Service Representative, a typical day for you might include: * Pre-site, startup, repair, preventive maintenance, and field modification of equipment * Problem solving with customers, electricians, sales partners, technical support, District Service * Completion of field service reports, expense reports, preventive maintenance, and startup data sheets * Manager and/or Regional Service Director to resolve complex escalated issues * Continuous learning and training on various products both in the field and in the classroom
On some days, you may even: * Travel throughout the region for local customer support or even countrywide travel * Assist the Field Project Manager on larger system startups * Act on behalf of the District Service Manager to resolve operational issues as required
What we have for you: Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Great people make Schneider Electric a great company.