Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Globus Medical, Inc. Field Service Technician in Amstelveen, Netherlands

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Position Summary :

The Inhouse-Field Service Engineer/Technician is a key member of the Surgical Intelligence Servicing Team, responsible for the testing, repair, and maintenance of electronic medical equipment used in spine surgeries. This role involves close collaboration with the Operations, Development, and Marketing teams, as well as direct interaction with customers. The primary duties include performing functional tests, troubleshooting, repairs, and installations of medical devices, primarily in-house, with the potential to extend to on-site support at hospitals and clinics. Accurate documentation of service activities and inventory management is critical to this position.

Essential Functions :

  • Collaborates with internal teams and external customers to coordinate, plan, implement, maintain, and address service concerns related to Globus Medical products.

  • Conducts testing (Preventive Maintenance)of Globus Medical products primarily in-house, with potential on-site testing at customer locations (hospitals), following official installation procedures.

  • Performs acceptance testing of Globus Medical product to demonstrate operational performance consistent with product specifications and formal test procedures

  • Demonstrates system functionality to customer representatives and secures documented evidence of their concurrence of system functionality

  • Responds to customer issues / complaints regarding Globus Medical product performance, by diagnosing reported problems, replacing (or repairing) product and demonstrating to customers that the reported problem has been resolved and otherwise send the system to the US for repair.

  • Performs preventative maintenance of Globus Medical product primarily in-house, with potential on-site service at customer facilities.

  • Updates existing products to resolve systemic product issues and ensure optimal system functionality; upgrades existing products to enhance system capabilities and provides additional features

  • Documents and properly records all customer feedback, issues and complaints consistent with Globus procedures for any unmet customer expectations

  • Documents the results of the system functionality test reports consistent with Globus Medical procedures

  • Participates in and helps manage returned material authorization (RMA) processing

  • Travel may be required to provide on-site equipment support.

  • Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.

  • Ensures Compliance with applicable governmental laws, rules, and regulations, both internationally and in the United States, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role

  • Represents the company professionally, upholding the highest standards of ethical business practices and socially responsible conduct in all interactions with employees, customers, suppliers, and third parties.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications :

  • Bachelor’s Degree required; science or engineering degree preferred

  • Minimum of 2 years of experience as a Service Engineer in a technical customer service/inhouse-field service role; experience in the medical device industry preferred

  • Experience with GMP and ISO standards as well as a strong understanding of healthcare capital equipment

  • Ability to get into and out of hospital settings and keep all vendor requirements up to date.

  • Proficient in MS Office, especially MS Excel

  • Strong knowledge of quality and/or reliability engineering is a plus

  • Ability to travel on short notice and provide service in assigned geography

  • Self-starter; able to work independently being flexible and as a key contributor in small teams

Excellent oral, written, and graphical communication skills

Our Values :

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

  • Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

  • Customer Focused : We listen to our customers’ needs and respond with a sense of urgency.

  • Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

  • Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity :

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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