Job Information
University of Massachusetts Amherst Assistant Residence Hall Security Manager in Amherst, Massachusetts
Assistant Residence Hall Security Manager
Apply now (https://secure.dc4.pageuppeople.com/apply/822/gateway/default.aspx?c=apply&lJobID=520046&lJobSourceTypeID=801&sLanguage=en-us) Job no: 520046
Work type: Staff Full Time
Location: UMass Amherst
Department:Police Operations
Union:PSU
Categories: Residence Life & Housing, Police, Public Safety, Security
About UMass Amherst
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
Job Summary
The Assistant Residence Hall Security Manager coordinates and supervises residence hall security evening shift operations to include both student staff and police cadets. They monitor activities during evening/night shifts, respond to requests for assistance; and direct staff engaged in campus and special event security.
Essential Functions
Oversees residence hall security evening/night shift operations, including the staff assignments and supervision of more than 50 hall monitors, 16 cadets, 3 student supervisors, and a shift dispatcher.
Recruits, appoints, trains, and evaluates residence hall security staff. Works closely with student shift supervisors and scheduling coordinators to provide support and direction.
Assists in the development and implementation of the cadet training curriculum and police cadet training.
Collaborates with campus partners to staff event security, including but not limited to; move in, commencement, residence hall events and requests for additional security details.
Enforces the University’s security standards and policies while protecting the property and safety of campus residents.
Monitors radio communications to relay pertinent information to/from Residence Hall Security, Residence Life and UMass police personnel.
Collaborates with police, fire and other authorities in reporting problems affecting the safety and security of persons and property, and prepares coinciding reports.
Responds to calls for aid from monitors and supervisors and assists with confrontational and emergency situations at and around the security location in the residence halls.
Acts as liaison to the University police and Residence Life in the evening/night hours.
Assists University Police by viewing and operating central security surveillance systems.
Assists with the evaluation of the effectiveness of residence hall security operations by recommending program enhancements, policy changes and procedure improvements in response to changes in security needs.
Recommends relevant educational opportunities to University staff and residence hall students.
Assists the Residence Hall Security Manager with various monthly and annual reports.
Maintains and supports the residence hall security program database.
Assures issued Crime Advisories and Crime Alerts are shared with all student security and Police Cadet Personnel in a timely manner, including the prompt posting of Alerts on the main door of all residence halls.
Installs, configures, maintains and trouble shoots security cameras and associated electronic equipment.
Maintains technical proficiency and continually updates knowledge through appropriate courses, seminars, publications, and training opportunities.
Operates a department vehicle as necessary.
Values diversity in the workplace and helps create a multi-cultural environment. Understands, is committed to, and implements affirmative action and non-discrimination regulations, policies, and procedures.
Other Functions
Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
Demonstrates capacity, skill, and willingness to engage students and contribute to student success.
Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Associate’s degree.
Two (2) years’ experience, with at least one year experience supervising, which may include student staff.
Knowledge and experience managing or supporting electronic and security equipment.
Excellent organizational, interpersonal and communication skills.
Demonstrated ability to learn new technologies quickly and independently.
Demonstrated ability to work effectively within a team and with individuals and groups who hold a variety of identities, cultures, and backgrounds.
Demonstrated computer skills utilizing a typical suite of Microsoft Office.
Successful completion of a background investigation; no conviction record of a felony.
Physical Demands/Working Conditions
Typical office environment activity.
Must be able to lift or move equipment or materials weighing up to 50lbs.
Requires occasional off-shift and additional hours for high profile security events and camera problem resolution. Provides occasional on-call support for critical video camera problems.
Work Schedule
- Standard work schedule: Tuesday & Wednesday 3:00pm – 11:00pm, Thursday – Saturday 7:00pm – 3:00am.
Salary Information
Level 26
PSU Hiring Ranges. (https://www.umass.edu/hr/documents/exempt-hiring-ranges)
Special Instructions to Applicants
Along with the application, please submit a resume, cover letter and contact information for three (3) professional references. The search will remain open until filled.
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.
Advertised: Aug 1 2023 Eastern Daylight Time
Applications close: