Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Dayton Superior Corporation Customer Service Representative in Allentown, Pennsylvania

POSITION SUMMARY:

This position is responsible for delivering timely and accurate information to internal and external customers, representing DSC externally and being the customer advocate internally. All employees are expected to participate in the continuous improvements of DSC in addition to the areas of responsibility listed below; these areas are intended to be broad scope and may be changed/revised as necessary.

ESSENTIAL DUTIES & RESPONSIBILITIES:

QUOTATIONS:

 

  • Receive, price, and return requests for quotations within defined criteria.
  • Perform routine follow-up to determine success or failure, track competitive market information (backlog, pricing, competitor backlog)
  • Enter won quotations in tracking system in order to provide vision to backlog and forecasts.

ORDER ENTRY

 

  • Obtain necessary information from customer to enter an order.
  • Enter and review all orders processed.
  • For 100% accuracy, send acknowledgements to the customer.
  • Make any and all necessary changes and updates to the order.

SCHEDULING

 

  • Obtain an accurate material requirements delivery schedule from customers and provide that information to scheduling.
  • Provide influence and control over customers' expectations regarding our ability to meet specific demands.

PURCHASING

 

  • Obtain product lead times from necessary parties and provide to customer within defined criteria.
  • Work with purchasing to obtain lead time information from outside vendors.
  • Provide realistic forecasts and delivery requirements to purchasing based on information retrieved from the customer.

LOGISTICS

 

  • Provide an accurate delivery schedule to traffic far enough in advance for trucks to be secured.
  • Communicate information to shipping regarding what product to ship on each truck.
  • Secure all information necessary for proper dispatch (location, job contact, hours).
  • Have a firm understanding of logistical capabilities primarily LTL & flatbed loading, timing, and distribution capabilities.

RELATIONSHIP

 

  • Build a strong positive relationship with the customer by demonstrating value, initiative, position, influence, and supporting DSC.
  • Obtain a level of communication with the customer that allows access to all levels within their organization and provides a mutual respect for those involved.

ACCOUNTING

 

  • Understand and assist in meeting both cash gap and earnings target.

TECHNICAL PRODUCT KNOWLEDGE

 

  • Obtain, understand, and relay all DOT specifications for those products we supply within your specified geographic region. Provide internal and external customers with that information as needed.
  • Provide product drawings and submittal information to customers as needed.
  • Be familiar with AASHTO and ASTM specifications regarding products, or where and how to find the information.

PHYSICAL DEMANDS:

 

  • Low physical effort required to sit, stand at files, bend, stoop, lift, and walk.
  • Maximum unassisted lift 35 lbs, average lifts less than 10 lbs.
  • Requires ability to use a keyboard, monitor and calculator.
  • Requires the ability to communicate verbally, both in person and on the telephone.

WORK ENVIRONMENT:

 

  • Inside average office environment.
  • Average office noise levels.
  • No personal protective equipment required.
  • Ambient temperature between 68• and 76•
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