Job Information
Bureau Vertias North America Scientific Specialist - Instrumentation in Alberta
Basic Purpose: What is the overall function of the job?
•The primary role of the Instrumentation Scientific Specialist is to resolve highly technical or diverse problems with highly technical solutions through application of a diverse skillset. The Scientific Specialist acts as a resource to Bureau Veritas’ Operations, Project, and Sales by providing high level technical support to further business development and customer retention. Examples include: the development of new technologies and analytical methods, equipment troubleshooting, integration of new clients, problem resolution, process development, and new location start-up.
Key Accountability/Responsibilities: What specifically is this job expected to accomplish?
Science and Technology:
Provides complex technical support, guidance, and leadership to Bureau Veritas’ operational, project, and sales departments with particular focus on continuous improvement of laboratory instrumentation and their associated analytical methods.
Acts as Subject Matter Expert (SME) for lab instrumentation and technology related issues
Provides technical support to internal and external stakeholders through development of data extractions, data delivery, report presentation, framework construction, etc
Provides technical support through feedback for customer problem resolution, sublet sourcing, data inter-relationship consultation, new science start up, internal consultation
Establishes and maintains relationships with technology suppliers
Reviews alternative proposals for new technologies and makes recommendations for the best strategic return on investment
Remains current with all regulatory changes affecting Bureau Veritas’ laboratory and ensure appropriateness of analytical methods and systems to meet these requirements Operations:
Develops new analytical methods to support the needs of corporate and departmental strategic plans
Creates, modifies and/or updates standard operating procedures (SOP) reflecting method changes and methods
Trains internal staff on laboratory processes, instrumentation, technical requirements, etc
Oversees technical work performed by junior level staff as required
Provides senior level data review for strategic projects to ensure that the appropriate level of quality in all analytical data and processes to meet the needs of the customer
Prepares customized reporting and ensures adequacy of report formatting/report definition
Evaluates changes in present procedures, which could improve efficiency, recovery, productivity etc.
Evaluates and validates potential methods for use within Bureau Veritas and, where necessary, develop new methods
Provides general lab support to other departments as required Business Development:
For strategic projects and for specific key clients the Scientific Specialist could also act as Project Coordinator/Manager
Support operations departments through the coordination of highly technical projects or business-at-risk situations Industry Support:
Attend industry working groups, workshops and seminars in support of company branding strategy and to support business development through customer/industry interaction and exposure to latest technological advancements
Bureau Veritas Canada
6744 50 Street NW, Edmonton, AB, T6B 3M9
Corporate:
Reviews and provides input on safety and security protocols
Adheres to Bureau Veritas Code of Ethics Policy
Supports and complies with all Bureau Veritas policies, Quality System and Health & Safety program
Participates, when requested in lab and health and safety meetings
Participates, when requested in internal and external audits
All other responsibilities as assigned
Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?
Post-secondary education from a recognized science institution. E.g. BSc or MSc degree
10 years of related experience or equivalent combination of education and experience
Vast experience with diverse Laboratory instrumentation technologies
In-depth knowledge and understanding of chromatography & mass spectrometry principles, operation, troubleshooting, mass spectra interpretation, calibration procedures
Wide ranging knowledge of chromatographic injectors, detectors, valves, and appropriate usage scenarios
Chromatogram interpretation, separation, column phases, etc.
Deep understanding of QA/QC principles and how they are applied in chemical analyses
Experience in method development, sample handling and chain of custody
Keen analytical problem-solving skills and documentation skills
Ability to work on complex technical problems of diverse scope
Perform complex Root Cause Analyses and recommend solutions
Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions•Interpersonal - team approach
Strong organization and communication skills (both verbal and written)
Strong customer service skills
Extensive experience with computer programs, including Bureau Veritas’ proprietary Laboratory Information Management
Systems (LIMS)
Work Relationships
Internal: Laboratory Operations, Projects, Instrumentation, Field Services, Sales, Customer Services External: Laboratory supplies and equipment vendors (Agilent, Fisher, etc.)
Working Conditions: physical work environment, physical effort, visual and listening attention, and travel
High level of work production in a fast paced work environment
May require flexible working hours, according to business demands
Workflow is determined by business needs and requires a positive attitude and ability to keep up with a fast paced environment in order to meet deadlines and maintain customer service standards
Climate controlled laboratory working with and in close proximity to chemicals/solvents
Safety procedures must be followed at all times