Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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ThermoFisher Scientific Engineer II, Field Service in Albany, New Zealand

Job Description

Thermo Fisher Scientific are providing an opportunity for a driven, customer orientated Field Service Engineer to join our Auckland based team. In this role, you will be part of a strong close team providing support and assistance to our customers, ensuring satisfaction while resolving issues they may encounter. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proven technical background.

Responsibilities:

  • Provide exceptional on-site technical support to customers, ensuring prompt and accurate issue resolution

  • Diagnose and solve problems, guiding customers through solutions and steps.

  • Install, configure, and maintain hardware and software systems for customers, ensuring efficient performance and functionality.

  • Collaborate with multi-functional teams, including global support, to advance sophisticated issue resolution product improvement.

  • Stay up-to-date with product knowledge and industry trends to optimally address customer inquiries and provide relevant solutions.

  • Conduct regular feedback with customers to ensure their satisfaction and capture feedback for continuous improvement.

  • Assist in crafting and updating documentation, including installation guides and diagnostic procedures.

  • Provide training and mentorship to customers on the use and maintenance of our products.

  • Travel to customer sites as needed to perform installations, repairs, and upgrades.

  • Maintain accurate records of customer interactions, issues, and resolutions.

Requirements:

  • Tertiary education in Engineering Technology, or a related field.

  • Electrical Workers License and Registration

  • Ability to think analytically to diagnose and resolve technical issues.

  • Proficient in using remote desktop tools and customer relationship management (CRM) software.

  • Strong interpersonal skills, with the ability to effectively explain technical concepts to non-technical individuals.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Strong customer service orientation and a passion for delivering outstanding customer experiences.

  • Diligent with excellent interpersonal and time management skills.

  • Flexibility to travel and work outside regular business hours when required.

  • Valid driver's license and ability to operate company vehicles.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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