Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON Telecommunications Engineering Manager in Akron, Ohio

Full Time 40 Hours/Week Monday - Friday, 8:00am - 5:00pm On-Call Required Hybrid, onsite 3 days/week Summary: This position will provide expert management and mentorship to a team of highly skilled voice engineers supporting mission-critical systems across our corporate offices, contact centers, and operations. The position will also own full oversight of our complex Cisco voice ecosystem encompassing Webex Contact Center, Unified Communications Manager, Unity Connection, IM & Presence, Cisco Jabber, Contact Center platforms, Voice Gateways, SIP trunks, and more. Responsibilities: 1. Manage all facets of the voice engineering lifecycle - solution design, deployment, operations, maintenance, asset management, optimizations and incident management. 2. Own capacity planning, availability, reliability, and continuous service optimization of enterprise-scale voice/unified comms infrastructure. Architect future-state voice solutions, call flows, redundancy models, disaster recovery capabilities leveraging latest cloud and on-premises technologies. 3. Oversee major platform upgrades, maintenance events, and root cause analysis for critical service impacting issues across the voice environment. Provide technical guidance and oversight on voice networking, call routing, redundancy, disaster recovery, and security best practices. 4. Collaborate with cross-functional IT, security, and engineering teams to ensure integration of voice with data networking and application infrastructure. 5. Identify opportunities to drive operational excellence through process improvements, automation, tooling, KPIs and continuous learning programs. Attract, recruit, develop and retain elite-level voice engineering talent through mentorship, training, career mapping and employee engagement. 6. Manage the voice network engineering team's daily workflow, projects, performance, training, and professional development to drive operational excellence. Develop, manage, and optimize annual department budgets, expenditures, vendor relationships, licensing, and inventory management. 7. Own capacity planning, availability, reliability, and continuous optimization of mission-critical voice systems (IP-PBXs, VoIP, SIP trunks, call routing, IVRs, call centers). 8. Lead major system upgrades, maintenance windows, across voice infrastructure to maximize uptime and service quality. Evaluate and make build/buy/partner recommendations on emerging voice/unified communications innovations to drive digital transformation. 9. Ensure compliance with telecom policies, regulations (e.g. CPNI, CALEA), security practices, and service level agreements. Other information: Technical Expertise: 1. Experience in data, voice, and video network design and installation. 2. Extensive expertise as a hands-on technical leader across the full Cisco Voice portfolio - CUCM, Unity, Contact Center, Voice Gateways, etc. 3. Proven mastery of voice/data networking technologies - VoIP, SIP, MPLS, QoS, Analog/Digital voice circuits, TDM to SIP migrations 4. Experience working with all levels within an organization. 5. Experience in healthcare is preferred. 6. Proficiency in MS Office [Outlook, Excel, Word] or similar software Education and Experience: 1. Education:Bachelor's Degree in Computer Science, Electrical Engineering, Telecommunications or related technical discipline preferred 2. Certification: Required: Cisco Certified Network Associate (CCNA) Cisco Certified Network Associate Voice (CCNA Voice) Cisco Certified CCNA Collaboration (CCNA Collaboration) Cisco Certified Network Professional Collaboration (CCNP Voice / Collaboration 3. Years of supervisory experience: 5+ years of progressive leadership experience managing large-scale voice/unified communications engineering organizations.

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