Job Information
Oriana House, Inc. Receptionist - EM in Akron, Ohio
Description
Essential functions of this job include, but are not limited to:
- Effectively and courteously answers all telephone calls received at Electronic Monitoring at the reception desk.
- Directs calls to the appropriate party and takes concise messages as needed. Straightens lobby area at the end of each shift.
- Effectively and courteously greets and directs all visitors to the building (clients, employees, etc.) and notifies assigned Caseworker or Monitor when clients arrive.
- Prepares mail for pick up.
- Receives, sorts, and distributes all incoming U.S. mail and interoffice mail in an accurate and timely manner.
- Performs accurate data entry functions into ORION and/or other databases as needed; follows up with corrections of any found errors. Inputs alco-sensor results in an accurate and timely manner.
- Administers alco-sensors to clients entering building for appointments. Completes an incident report if alco-sensor results are positive and advises assigned Caseworker or Monitor of positive results.
- Assists Electronic Monitoring Assistants (Installers) by signing in new intakes, taking payments for Electronic Monitoring clients, taking equipment deposits, and copies receipts for clients' files. Ensures fees are secured/deposited into safe to prevent loss.
- Gives exit evaluation form to the clients who successfully complete the program. Gives completed exit evaluations to EM technicians at the end of the shift
- Copies necessary verification/pay stubs, etc., for clients when Caseworker is not available and places in Caseworker's mailbox.
*QUALIFICATIONS: *High School diploma or equivalent required. Computer skills including "WORD" and CMIS required. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.
Oriana House Recruiters may reach out to applicants via text messaging.
Oriana House Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot