Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Patten CAT Onboarding Specialist in Addison, Illinois

Working Hours/Days

8/5

Overview

The Onboarding Specialist will provide a coordinated and consistent approach in onboarding, deploying and driving adoption of digital products and services to our customers. Works closely with Sales Department PSSR’s and MSR’s to provide solutions that will enhance client satisfaction by supporting our different digital platforms. The onboarding Specialist will be also responsible for TIER II support as part of Cat Customer Care world class eCommerce support

Basic Duties

  • Liasom between Product Support and Sales Department for customer onboarding after machine delivery

  • Responsible for on-boarding customers on all our digital platforms (PCC, MCC, The New Vision Link, Cat Inspect... )

  • Obtain customer consent of Cat Digital Policy

  • Collect customer digital platform end user information to create CWS, UCID, DCN to properly subscribe machines with Product link.

  • Make sure last three steps are completed before 10 days of machine delivery

  • Perform customer follow up to make sure they are engaged with digital products.

  • Perform monthly reports to monitor customer onboarding success

  • Provide support to Manager on our Digital Excellence Program

  • Administers Dealer maintenance Tool (DMT)

  • Altorfer TIER II support (In App & Local) for Cat Customer Care,

  • Establishes professional customer relationships with appropriate customer personnel .

  • Other job duties may be assigned.

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Req No.2024-5017

CategoryAdministrative/Clerical

LocationUS-IL-Addison

TypeRegular Full-Time

Union or Non-UnionNon-Union

DivisionHeavy

CompanyAltorfer Industries Inc.

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