Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Amazon Program Manager , Workforce Management in 51, China

Description

We are looking for an exceptional analyst who is passionate about capacity planning, who thinks and acts globally, and who has the ability to contribute major new innovations to join us as a Workforce Analyst. The ideal candidate will possess both an optimization background that enables him/her to manage quantitative planning and a demonstrated ability to think broadly and strategically about business initiatives. The Workforce Analyst will experience a wide range of problem-solving situations, long term to real-time, requiring extensive data collection and analysis while partnering closely with Operational leaders.

Key job responsibilities

• To ensure capacity alignment is based on expected volume, identify and take necessary actions for short- and long-term deficits to meet service levels.

• To ensure volume variations are being analyzed and called out, and partner with demand forecasting team to bridge the gaps for future occurrences.

• To provide real-time support and make appropriate decisions to maximize resource efficiency and utilization.

• To analyze global site performances and determine optimal production and off production activities, shrinkage

• To lead, develop and maintain reporting initiatives across supported regions for continuous delivery improvements.

• To partner closely with leadership to discuss and drive planned strategies for controlled execution.

• To provide program health insights to senior leaderships at weekly and monthly level.

• To engage in projects and initiatives impacting headcount and cost variables.

• To lead by example and provide necessary support to scale up fellow team members across geographies.

The successful candidate will have exceptional communication and organizational skills, superior attention to detail, the ability to prioritize in a fast-paced environment, a desire to innovate and continuously learn, strong analytical and critical thinking skills, and the customer service focus that the world associates with and expects from Amazon.

We are open to hiring candidates to work out of one of the following locations:

Chengdu, 51, CHN | Shanghai, 31, CHN

Basic Qualifications

  • Experience in developing reports and dashboards using Power query, VBA, SQL or other reporting platforms

  • Excellent communication and interpersonal skills, with the ability to be personable yet maintain backbone

  • Advocate for automation and use of data to solve business problems

  • Experience in managing end to end projects or programs

  • Knowledge of workforce management programs, principles and ACD (Automated Call Distribution) systems

  • Bachelor's degree or significant college course work, or preferably in Engineering, Business Administration, Mathematics, Science or related field

  • Expert knowledge of MS Excel and MS Office software

Preferred Qualifications

  • Minimum 1-2 years of WFM/Business Intelligence experience or equivalent

  • Relevant experience in project management

  • Experience in requirement gathering and ability to write clear and detailed requirement document

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