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Manager, Network (IS Manager 1)

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Manager, Network (IS Manager 1)

Salary

$89,606.40 - $145,433.60 Annually

Location

390 Robert St. N St. Paul, MN

Job Type

Full-Time

Job Number

2024-00167

Division

Regional Administration

Opening Date

04/26/2024

Closing Date

5/12/2024 11:59 PM Central

• Description

• Benefits

• Questions

WHO WE ARE

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve.

Information Services is the central IT department supporting all divisions of the Metropolitan Council. Our 140 team members provide technology, practices, and innovative solutions that enable the core services of the Council.

How your work would contribute to our organization and the Twin Cities region:

TheManager, Network manages, plans and directs Information Services teams and projects - performs general administrative, supervisory and managerial duties including strategic planning, operating and capital budget development, coaching and performance management, workforce planning and hiring, and establishment of goals and priorities, and oversees software and/or hardware selection and implementation. This role has significant responsibility in the selection and coordination of vendor services and licensing agreements.

Full salary range: $43.08 - 69.92 hourly/$89,606 - $145,434 annually

Salary is determined by the selected candidate's qualifications and internal pay equity structure.

Benefits: Great work/life balance, insurance starting on day one, MN State Retirement Program pension, in-house clinic, salary continuance for injury or illness, 13 paid holidays per year plus generous annual leave, employee development, free Metro

Transit rides, and much more!

What you would do in this job

• Supervise a team of information technology professionals. This includes working collaboratively with team members to develop, review and adjust employee work plans, performance goals and development plans. It also includes recruiting and hiring, performance management and evaluation, mentoring, coaching, team building and serving.

• Participate in department management team activities including budgeting, policy development and implementing department objectives and goals.

• Participate in the development of strategies and strategic plans for Council information technology.

• Establish Information Services procedures and standards and ensure the creation and maintenance of appropriate documentation for systems.

• Provide analytical support and leadership in assessment of overall functionality and effectiveness of Council technology systems, integration with existing or planned systems, and ongoing support.

• Make recommendations to management for improvements to current systems and processes.

• Act as a liaison between the Information Services department and other departments to ensure transparency and strong, positive relationships.

• Manage or coordinate projects and guide technical staff to participate in and manage projects efficiently, including project definitions, work plans, documentation, scheduling, control methods and status reporting.

• Direct development of contract specifications and monitor the work of contract personnel.

What education and experience are required for this job (minimum qualifications)

High school diploma or GED AND ten (10) years of progressively responsible experience in information technology or a related field (e.g., business analysis, project management, service delivery, IT service management, etc.) INCLUDING three (3) years of experience leading people and/or projects that demonstrates skill in coordinating and monitoring the work of project teams and /or staff.

Note:Highest completed degree in a related field will count towards the minimum ten (10) years of required work experience.

• Associates degree counts as two years of experience.

• Bachelor's degree counts as four years of experience.

• Master's degree counts as six years of experience.

  Experience for all the above equivalencies must include at least three years of experience leading people and/or projects that demonstrates skill in coordinating and monitoring the work of project teams and/or staff.

Metropolitan Council Employees Only: Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience.

Met Council's Programs and years of lead/supervisory experience program count for:

• Metro Transit Leadership Academy: 1 year of lead/supervisory experience

• Project Management Development Program - 12-month session: 1 year of lead/supervisory experience

• Project Management Development Program - 6-month session: 6 months of lead/supervisory experience

• Four Learning Institute Certificates - You must obtain all four certificates listed below to receive credit: 6 months of lead/supervisory experience.

• Leading Self-Personal Effectiveness Certificate

• Leading Self-Communication Certificate

• Leading Self-Business Skills Certificate

• Leading Others-Preparing for Supervisor Certificate

  What additional skills and experience would be helpful in this job (desired qualifications):

• Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees.

  What knowledge, skills, and abilities you should have within the first six months on the job:

• Ability to collaboratively define and articulate clear priorities.

• Ability to provide leadership for and manage designated program area.

• Ability to listen effectively and demonstrate that others are being heard.

• Ability to express ideas and concerns clearly and concisely, verbally, in various presentation formats, and in writing.

• Ability to write reports and business correspondence and clearly define and document procedures for technical and non-technical audiences.

• Ability to focus on different tasks and challenges, while maximizing time, resources and energy to achieve desired outcomes, goals or expectations.

• Ability to work flexible hours and provide on-call support.

• Ability to value differences, treat others with respect, promote cooperation and maintain positive relationships even in the face of conflict.

• Ability to promote and model the IS Norms of Behavior.

• Knowledge of Information Services functional area.

• Knowledge of project management and coordination practices, resource allocation and budgeting.

• Knowledge of current trends, issues and major legislation relating to IT work in public agencies.

• Knowledge of technology change management practices.

• Skilled in principles and practices of supervision, staff development and performance management.

• Administrative skills such as planning, scheduling, and creating effective processes.

• Skills in influence management and negotiation techniques.

• Skills in developing and maintaining strong collaborative relationships with business partners and stakeholders.

  What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

• We encourage our employees to develop their skills through on-site training and tuition reimbursement.

• We provide a competitive salary, excellent benefits, and a good work/life balance.

More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union: MANA

Grade:J

FLSA Status: Exempt

Safety Sensitive: No

What your work environment would be:

You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

What steps the recruitment process involves:

1. We review your minimum qualifications. 2. We rate your education and experience. 3. We conduct a structured panel interview. 4. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

Security Policy:

This position involves direct access to Criminal Justice Information (CJI) as defined by the FBI CJIS (Criminal Justice Information Services) Security Policy. In accordance with section 5.12.1.1 of the FBI CJIS Security Policy, final candidates must agree to submit to a state of residence and national fingerprint-based record check. If the result of the record check reveals criminal convictions, the nature and circumstances of those convictions will be reviewed by the Metropolitan Transit Police Department and/or the Minnesota Bureau of Criminal Apprehension to determine if access to Criminal Justice Information would be permissible. If it is determined that access to Criminal Justice Information would not be permissible, the candidate will no longer be eligible for this position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic

• bus/rail pass valued at over $1200 per year

• parking at many job locations

• fitness centers at many job locations

• Employee Assistance Program

• extensive health and wellness programs and resources

.

01

Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding supplemental questions.

• Yes

• No

  02

  How did youfirsthear about this job opening?

• CareerForce Center

• Community Event/Organization

• Employee Referral

• Facebook

• Glassdoor

• Indeed

• Job Fair

• LinkedIn

• Metro Transit Bus Advertisement

• Twitter

• Website: governmentjobs.com

• Website: metrocouncil.org

• Website: metrotransit.org

• Website: minnesotajobnetwork.com

• Other

  03

  If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

  04

  As stated in the job posting, the full salary range for the Manager, Network (IS Manager 1) position is as follows: Full salary range: $89,606 - $145,434 Annually The starting salary will be based on the selected candidate's experience, skills, education, and internal salary equity. Please state your minimum compensation expectations below. NOTE: If you are selected for the position, our salary offer will NOT exceed the top of the full salary range.

  05

  Please select the option below that matches your education level the best.

• Master's degree

• Bachelor's degree

• Associate's degree

• High School Diploma or GED

• None of the above

  06

  How many years of progressively responsible experience in information technology or a related field (e.g., business analysis, project management, service delivery, IT service management, etc.) do you have?

• Less than six (6) years

• Six (6) years but less than seven (7) years

• Seven (7) years but less than nine (9) years

• Nine (9) years but less than eleven (11) years

• Eleven (11) or more years

• None of the above

  07

  Do you have at least three (3) years of experience leading IT staff and/or projects?

• Yes

• No

  08

  In detail, describe your experience leading projects and/or staff including how many direct reports you have/had. If this experience doesn't apply to you, please type "N/A". Note: If you completed an approved Metropolitan Council leadership development/supervisory training program, you must attach your program completion certificate to your application.

  09

  In detail, please describe your experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees. If this experience doesn't apply to you, please type "N/A".

  10

  This is a hybrid position that requires working at least two days per week in the 390 Robert Street, St. Paul MN office. Can you meet this requirement?

• Yes

• No

  Required Question

Agency

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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