TV & Sport Product Designer in 1 Braham Street, United Kingdom
TV & Sport Product Designer
Job Req ID: 7444
Posting Date: 24-Nov-2022
Function: Brand and Marketing
1 Braham Street, London, United Kingdom
Salary: Competitive with great benefits
BT TV and BT Sport Product are seeking an established Product Designer to join the team, to work across the consumer facing, cross-platform apps and experiences. You will play a vital role in helping to define the future strategy of the products and optimise the in-life experiences.
Why BT TV & BT Sport consumer
This is an exciting opportunity to join a team that is delivering a step change in the way TV content is purchased and consumed. We have a packed road map, bringing customers even more aggregated content from the world’s best brands, including Sky, Netflix and Amazon, Warner Bros. Discovery as well as many others. This role will play a pivotal part in defining the customer experience, and strategic solution to allow the product to evolve as we work with more partners.
We will be going after new customer bases we’ve not targeted before, and have a bold strategy to increase our market share. If you’re ambitious and not afraid to get stuck into complex requirements, then this is the role for you.
Consumer is the largest telco in the industry. With over 20k employees and 34 million customers, we generate over £10bn in revenue. This offers enormous opportunities for our people and to be No. 1 in the market. Our Consumer Unit exists as three household brands - BT, EE & PlusNet from which collectively we generate more revenue than any other part of BT. Our brilliant brands are all beautiful individually. Each has unique attributes that cater to very different segments of the market. This makes our goal possible; to create a connection in every home in the UK by 2025.
Why this job matters
BT TVand BT Sport are two of BT Group’s flagship products and are largely responsiblefor the positive trends in thebrand’s NPS. The product experience is a critical factor in driving this. The Product Designer is tasked with creating the experience across multiple devices and platforms including (not limited to) Set top boxes, TV, mobile, Web and games consoles…
More than ever, the success of a product can be attributed to the product design. Providing access to the right content is only the start. Creating products that are easy to use, help users discover new content and delight is the key.
What you’ll be doing:
Design the user experience across all TV entertainment and BT Sport products, including new product launches and in-life improvements
Work closely with the wider Product team to define TV & Sport product changes
Champion a user-centred design approach in your day to day, as well as educating others in the business.
Defining core design system elements and managing its evolution
Mentor others in great Product Design thinking and practice
Create engaging experiences which will delight our customers
Create e2e design solutions, managing user journey / flows, edge cases, wireframes, high fidelity output and prototypes
Working with internal and external research practitioners.
Coordinate and attend user research sessions (face to face, remote, panels) across the team, either in-house, with our set top box partner YouView, or 3rd party
Use data and user insight to drive your design direction and solutions
Skills and experience needed:
Experience working in an e2e product design position
Good understanding of the pay TV, video subscription andSport industries
Expert understanding of interface design fundamentals
A proven ability to work autonomously, switch context (adapting to change in direction) and manage conflicting priorities
You should be able to effectively present and sell your work to stakeholders, with outstanding communication skills
Strong commercial awareness of how a good UX drives success and strong instinct for the consumer
Proven experience working with TV platforms or games consoles / large screen apps
You must demonstrate an understanding of the complexity and challenges of designing for a multi-platformproduct
Examples of iOS, Android and responsive Web design experience
Excellent clarity in wireframes, logic flows, prototypes and documentation
Experience of using Figma or similar design tools, such as Sketch as well as creating and managing a design system
Knowledge of software development and code languages, is a bonus
Education (Degree) in product design or equivalent qualification
10% annual bonus
Pension scheme (up to 10% BT contributions)
Flexible Hybrid working
Access to training and development to help you grow with us
25 days annual leave (plus bank holidays)
Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.
Discounted BT products and services
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.