Fastenal Company Inc Distribution Center Help Desk in Winona, Minnesota

Job ID 284455 Title Distribution Center Help Desk Type Part-Time Location Winona, MN 55987 Departments Distribution Center Date Published May 18, 2017 End Date 05-25-2017 11:59 PM CT Job Description Distribution Center Help Desk 2001 Theurer Blvd., Winona, MN 55987 Part-Time Shift(s): 11am-6pm Flexible The Fastenal Company would like to invite ambitious, hard-working individuals to apply for the position of Part-Time Distribution Center Help Desk. Applicants should be able to bring new ideas and improvements to business practices, work well both independently and as part of a team, and show respect to co-workers, customers, vendors, and visitors in the workplace while demonstrating Fastenal's core values of Ambition, Innovation, Integrity, and Teamwork. ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single store to over 2,500 locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, that typically doubles in size every four to five years, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. OVERVIEW: Working as Part-Time Distribution Center Help Desk, you will provide assistance to Fastenal stores by responding to Help Desk calls. This is an entry level position based out of our distribution center located at 2001 Theurer Blvd., Winona, MN 55987. RESPONSIBILITIES: The duties and responsibilities of this position include, but are not limited to: oContacting customers via email and telephone oRetrieving product for walk-in customers oAuditing inventory oResponding to support emails and FastHelp tickets oComplying with safety regulations REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: oPrior administrative/customer service experience OR industry experience and product knowledge oExcellent written and oral communication skills oProficient using Microsoft Office Suite oHighly motivated, self-directed, and customer service oriented oDemonstrate strong attention to detail and math aptitude oAbility to learn and perform multiple tasks in a fast paced environment oAbility to work independently as well as in a team environment oWillingness and ability to work a flexible schedule oAbility to lift, slide and lower packages that typically weigh 25lbs-50lbs oAbility to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY). Equal Opportunity Employer Minorities/Females/Veterans/Disabled/Sexual Orientation/Gender Identity