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Ingram Micro IT Manager, Integration Solutions - B2B in Williamsville, New York

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage set us apart. We have approximately 27, 000 associates committed to serving our more than 161, 000 customers and 1, 500 vendor partners worldwide. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

This position is based in Buffalo, NY with the opportunity for a hybrid schedule.

Summary of Role:

The IT Manager B2B Integration Solutions has primary responsibility for managing a team of IT analysts integrating EDI/API Solutions (eCommerce). Integration Solutions is the IT business to business (B2B) electronic exchange of information with external trading partners. This position will oversee team performance of working with external partners (customer, vendor, transportation or service provider) and internal stakeholders to ensure all requirements gathering, documentation, testing, training and communication is performed in conjunction with all service levels, policies and procedures.

In this role, you will:

  • Oversee team preparation of detailed user, functional and design specifications for technical teams employing user case documents, diagrams, screen mockups as applicable
  • Work with the external trading partners, Ingram Micro business teams, to identify, represent and ensure accurate translation of Integration Solutions requirements in the areas of OTC, P2P, SCE and FIN. Scope of responsibilities includes transactional integration as well as external reporting requirements.
  • Business Process Mapping - promote Standard EDI/API mapping and manage requirements for custom mapping, enhancements and or fixes
  • Develops and executes staffing plans based on current and anticipated needs.
  • Establishes performance goals, develops measurable performance standards, and establishes necessary checkpoints to monitor progress.
  • Large project planning/design and supervision of project execution.
  • Acts as a resource to the team & business units in the application of eCommerce technologies.
  • Provide supporting responsibility for the formulation of IT strategy or plan to support North America Strategic Initiatives .


What you bring to the role:

  • Bachelor's degree in computer science or Relevant Science and Math disciplines with an IT emphasis is required, Masters preferred.
  • A minimum of 10 years of programming and systems design, deployment and management are required .
  • Knowledge of B2B integration technologies including API/EDI/RosettaNet


  • Understanding of data transport methods such as VAN, AS2, SOAP, SFTP, HTTPS
  • Knowledge of integration methods to SAP ECC (IDOC, BAPI, RFC)
  • Functional knowledge of Order to Cash, Procure to Pay, Supply Chain and/or Finance
  • Full cycle ERP implementation experience
  • May require off hours for global needs
  • Potential for travel


The typical base pay range for this role across the U.S. is USD $95, 700.00 - $162, 700.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not - and will not - tolerate these actions.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Minimum Salary: 0.00 Maximum Salary: 0.00 Salary Unit: Yearly

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