Job Information
SGS North America, Inc. Project Manager Assistant in Wheat Ridge, Colorado
Company Description
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,6 0 0 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
Our Wheat Ridge, CO laboratory is looking for an entry-level Project Manager Assistant to join their team! The Project Manager Assistant is a key member of the Client Services Team, serving as a client advocate and laboratory liaison. The Project Manager Assistant provides support within a functional group of Project Managers. This role is responsible for assisting with bottle orders, change orders, login review, subcontracting, and PTO coverage. The Project Manager Assistant is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working group to offer assistance to the project manage
Job Functions Processes sample orders for all matrices and collection media types and coordinates delivery and pickup of sampling supplies and samples. Executes change orders, based on client instructions, to modify or add to the specifications originally requested on the chain of custody. Reviews login information daily as entered into the laboratory information management system (LIMS) and request corrections or modifications as needed. Informs clients of any sample receipt anomalies and provides technical support for the resolution of such issues. Assists in processing subcontract requests to internal and external labs for testing not offered within the home lab. Manages subcontracting and subcontracting data to ensure timely delivery of analytical reports to clients. Takes overflow phone calls. Assists clients with requests related to sampling, reporting, billing, etc. and takes messages for the Client Services team. Makes or returns specific phone calls as directed by project managers for their ongoing projects. Provides back-up coverage for project managers within functional group - both email and phone calls Checks on TAT and on time report delivery for project managers on your team. Assists login department in overflow and/or coverage situations. Performs other duties as needed
Qualifications
Associates' degree or equivalent industry experience AND 0-1 years of experience (education, work related, or a combination) in sciences and/or customer service (Required) Bachelor's degree in Environmental Science, Biology, Chemistry, or a related field and 1 to 2 years of relevant experience (education, work related, or a combination) in sciences and/or customer service (Preferred) Exceptional communication skills (Required) Self-starter (Required) Advanced English language skills (Required) Advanced mathematical and reasoning skills (Required) Excellent attention to detail (Required) Solid critical thinking skills to anticipate and solve problems in a systematic manner (Required) Proficiency in Microsoft Office Suite (Excel, Word, Outlook) (Required) Ability to lift, carry, push or pull upwards of 25 lbs on an occasional basis (Required)
This position pays $22-24 per hour (dependent on experience) and is eligible for overtime pay.
In addition, your compensation package includes the following benefits: Participation in the Company's benefit programs coincident or following the first of the month in which you are hired. Immediate eligibility to participate in the Company's 401K Retirement Plan Paid vacation Four (4) floating holidays annually Seven (7) company observed holidays paid Sick time accrual