Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Marriott Technical Support Analyst, Sydney Area Office in Sydney, Australia

Job Number 24080161

Job Category Information Technology

Location Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Overview of Position’s Responsibilities

Provide assistance to Area Director iT Operations, Sydney Area Office. Provides efficient customer-oriented application and infrastructure services that creates a positive business impact by maximizing the effective use of technology systems at the Sydney Area Office and other Above Property office locations throughout Australia, New Zealand & Pacific.

Is responsible to provide support service including the local area network, associated peripherals, cabling, operating/ business application software, Wide Area VPN and Internet connectivity to all offices.

Customers, Partners, Vendors

Area Director iT Operations, Sydney Area Office – Provides assistant support to Area Director iT Operations, Sydney Area Office

Sydney Area Office Associates – Provides iT support to all Company Owned and Managed Offices (COMO’s) and Above Property/Area Office Associates (whether based in Office or home based

Advises Associates on best practices and provides local customized documentation as needed. Responds to problems and enhancement requests in a timely manner on an appropriate priority basis. Tracks problems and keeps Associates informed about progress and status of issues

Specific Responsibilities

  1. Business / Technical Knowledge – Understanding of the offices business needs, methodologies, strategies and upcoming projects. Understands iT technology standards, platforms and direction. Maintains a working understanding of technology trends, as well is aware of systems development methods and tools that are available.

  2. Support – Proactively and reactively maintains the health and integrity of all the offices IT infrastructure,

including but not limited to:

• Email. Desktop, Laptops, Servers, VMWare & LAN infrastructure and Operating System Software– Administration and Maintenance for Tier 1 support.

  1. Problem Solving – Ensures problems are correctly reported, routed, tracked and resolved quickly with the business clients being informed of the situation at all times.

  2. Training – on the spot/ad hoc, writing procedures, and organizing outside vendors to undertake training

  3. Checklists – completes all establish checklists as and when required

  4. Working hours – 8.30am to 5.30pm (Monday to Friday). Some shared on-call support outside office hours to support Executives for tier 1 when traveling.

  5. Operations – Monitors computer and network operations performing onsite and offsite backup/recovery functions and maintaining disaster recovery plans.

  6. Technology Standards – Ensures current systems are in compliance with Company system standards.

  7. Communication – Provides applicable written communications to all the offices Associates from time to time.

  8. Ongoing configuration maintenance – Create disk images, performs maintenance that eliminates security risks, assures appropriate local area network system access and enables dissemination of duties.

  9. Policy and Procedures – Has read and understood applicable Company Policies and iT Standard Operating Procedures (SOPs) and other related material. Adheres to, communicates and enforces iT policies that protecting company hardware, software and other resources at the Offices.

  10. Aptitude – Customer oriented, organized and task management oriented. Able to juggle multiple tasks at one time. Able to communicate clearly with business partners.

  11. Backup – Provide shared responsibility for day to day, backup services when on training or vacation of the Hotel IT Manager.

  12. Taskforce – Be available for Hotel IT Taskforce assignments during vacation periods or for new opening projects

Specific Skills Required

Task Force Participation – When available, associate may wish to take advantage of opportunities to advance growth through field activities.

Year of Experience Required

Work Experience - Information Technology related job experience, hospitality experience is beneficial.

Education - Requires minimum of a two-year degree from an accredited college/business/technical school (or the equivalent training/education in respective country).

Additional Skills Desired

Language – Proficient level of English required written and verbal.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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