Entegee Engineering Technical Group Customer Service - 57174305 - CG in St. Paul, Minnesota
Job Description: We are looking for a Customer Service Rep to respond to all new and existing customer s request for service, to answer all customer inquiries, and to help solve problems and offer solutions in a respectful and efficient manner satisfactorily resolving issues with one contact. Accountable for individual performance indicators of attendance, adherence to schedule, occupancy, and quality of calls to ensure that the overall business objectives of Service Level and Customer Satisfaction are achieved. Candidates must have the ability to manage all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Ability to learn about a variety of products and services; ability to effectively describe/explain products and services to customers.