Job Information
Aston Carter Administrative Risk Investigator in Seattle, Washington
we are looking for high-judgment individuals to join us as a Merchant Risk Investigator to evaluate third-party selling accounts and products.
Some of the responsibilities of a Merchant Risk Investigator include:
We are looking for an investigation Specialist to join the POE program. This individual will be required to validate reviews and deep dive investigations and products to ensure that customers receive authentic and safe products in the condition they expected ensuring a trusted shopping experience. The right person for this role is someone with strong judgment Ownership Bias for Action and attention to detail - someone who can deliver results in a fast-paced highly ambiguous environment and identify and drive long-term solutions.
The Investigations Specialist will work in partnership with Product Management and business teams to gather requirements to implement proactive measures and work on a feedback loop to continuously improve accuracy both through decision quality and business continuity. This person will play a key role in identifying stakeholder concerns identifying defects pulling data analyzing trends and providing the best solution and way forward. Being able to identify patterns in defects ability to deep dive sellers handle escalations and an eye for detail will make you successful at this job.
Qualifications
-Excellent performance record in current position
-l Demonstrates excellent analytical and problem-solving skills detail oriented superior written and verbal communication skills.
- Extremely organized
-Able to work in a fast-paced environment and make decisions where the outcome may not always be black and white.
-Ability to manage time effectively and independently and prioritize multiple tasks
Passionate commitment to Amazon.com's emergence as the world's most customer-centric company.
The investigation process requires knowledge of the Internet the use of UNIX tools and includes communicating with customers via e-mail.
The candidate for this position must be prepared to be flexible with working hours and work Saturdays and/or Sundays
-l Contributes a positive team atmosphere works cooperatively with team members management and other departments
Skills:
risk investigator, investigation and analysis, Risk, interpersonal skills, Microsoft Office, attention to detail, communication and people skills
Top Skills Details:
risk investigator, investigation and analysis,Risk
Additional Skills & Qualifications:
Title: Merchant Risk Investigation Specialist
Yrs Exp: 3
Industry Preference:
would be good: Someone who has worked at StockX or Real Real, What Goes Around Comes Around and helped in a similar position in those types of stores would be great.
Consignment store business: Type of store where you go to use a pre-used luxury product. Get a product and authentic if it is genuine or not.
REQUIRED SKILLS
• Excellent performance record in current position
• Demonstrates excellent analytical and problem-solving skills, detail-oriented, superior written and verbal communication skills.
• Extremely organized
• Able to work in a fast-paced environment and make decisions where the outcome may not always be black and white.
• Ability to manage time effectively and independently and prioritize multiple tasks
• Passionate commitment to emergence as the world’s most customer-centric company.
• Share point, be able to interact with multiple tools.
Experience Level:
Intermediate Leve
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.